Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Family-friendly hotel with 3 spa tubs and a 24-hour business center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Interior detail
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool
Reception

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Air conditioning
    Air conditioning
The price is AED 272
AED 304 total
includes taxes & fees
20 Oct - 21 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Burntshirt Vineyards - 5 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Jackson Park - 7 min drive
  • Elijah Mountain Gem Mine - 10 min drive

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Binion's Roadhouse - ‬3 min drive
  • ‪Cookout - ‬18 min walk

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Family-friendly hotel near Blue Ridge Mall
Located close to Saint Paul Mountain Vineyards, Cascades Mountain Resort, Ascend Hotel Collection provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 3 spa tubs. The on-site American cuisine restaurant, Old Orchard Tavern, serves dinner. Free WiFi in public areas is available to all guests, along with a garden and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, with a waterslide
  • Free self parking
  • Smoke-free premises, a vending machine, and 3 meeting rooms
  • Concierge services, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say good things about the pool
Room features
All 100 rooms include comforts such as air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Old Orchard Tavern

Things to do

  • 3 spa tubs
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Conference center (2100 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, Ascend Hotel Collection have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Cascades Mountain Resort, Ascend Hotel Collection?

As of 23 Sep, 2024, prices found for a 1-night stay for 2 adults at Cascades Mountain Resort, Ascend Hotel Collection on 20 Oct, 2024 start from $82.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cascades Mountain Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cascades Mountain Resort, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Cascades Mountain Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Cascades Mountain Resort, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Cascades Mountain Resort, Ascend Hotel Collection located?

This family-friendly Hendersonville hotel is located near the airport, within 3 mi (5 km) of Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine and Jump Off Rock are also within 9 mi (15 km).

Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.6
Rating 10 - Excellent. 254 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 200 out of 1003 reviews" "
Rating 4 - Poor. 166 out of 1003 reviews" "
Rating 2 - Terrible. 149 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good liked the pool area and patio area
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Had to run the hot water for about 5 minutes to get hot water Requested a wake up call. Didn't get it Hot tub out of service Restaurant and bar closed and out of service
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Wished the gym, bar, and hot tub was in working order. Very friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Melody

Traveled with family
Disliked: Amenities
Kids luv the pool
Stayed 1 night in Jun 2024

4/10 Poor

Paula

The outside needs a landscape and the hot tubs didn’t work and didn’t work last year.I was not satisfied this time staying here
Stayed 2 nights in Aug 2024

4/10 Poor

GRACE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property did not share that it was closing or being sold. There was no Wi-Fi nor any of the amenities shown except for the pool. This was an old hotel that ended up having a newer façade built around it, and so in the hallway, all the exhaust fans from the air in the room blew to the hallways making it extremely hot.
Stayed 1 night in Sep 2024

2/10 Terrible

Lydia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is the worst. The blankets were stained, mice got into our food, there was no WiFi, breakfast, or new towels. The hallways were hot, humid, and loud with the sound of the AC units. The inside lock was broken off, and the key cards had to keep being rekeyed. There was no working vending machine, and no other concessions. The pool was ok and the front desk personnel were nice. Other than that, do not stay here!
Stayed 3 nights in Aug 2024

2/10 Terrible

Steffanie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was ok with knowing it had zero amenities other than a pool, but there was also no pool towels. My room key wouldnt work, after 3 times. The only upside was the afternoon shift lady was friendly. Everything and everyone else i delt with was an all around terrible experience
Stayed 1 night in Aug 2024

2/10 Terrible

Darius

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing here was worth the stay to even think to charge 100 a night is ridiculous nothing was running but the pool yet they post on they page like its a good place to stay more like a hole in a wall, ended up staying at a different place down the road
Stayed 2 nights in Aug 2024

6/10 Okay

Fred

Traveled with family
Disliked: Amenities, property conditions & facilities
If your looking for economical accommodations, this is for you. If you sre looking for a good indoor pool, this is for you. Otherwise, you'll ptobsbly be disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We loved the property, and how everything was setup. But this place needs some tlc. Bathrooms needed paint floor was uneven so the door wouldnt open all the way. Aged furniture. Outstanding service though.
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

Traveled with partner
Liked: Cleanliness
Reminiscent of 50s style hotels. Great indoor pool. Clean room. Needs lots of TLC. There was no hot water. Restaurant was closed.
Stayed 1 night in Jul 2024

2/10 Terrible

Seth

Traveled with family and small children
Disliked: Cleanliness, amenities
We were not told about any infestation of bedbugs which was the case , I reported this and asked for my money back and was told yes my night would be refunded. 1 family member is covered head to toe in bites
Stayed 1 night in Jul 2024

2/10 Terrible

Danny

Disliked: Cleanliness, property conditions & facilities
This would make a great place to film a horror movie. That’s all I got to say.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Jul 2024

4/10 Poor

Tina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was never anyone at the front desk. We could never get towels then on the site. It was saying that it had a restaurant. It did not have a restaurant that was open. I put my brother in there, thinking it was gonna be convenient for him because he didn’t have the means to do a lot of things coming from Florida so I thought it would be fun at the Cascades hotel. Would it be a pool and a restaurant and here the restaurant was closed did not know that And then he said that it could really be an awesome place. It had so much potential but nothing was happening. There was never any help at the front desk and he couldn’t get towels and the person really to talk to is my brother about his stay. I was just upset that he didn’t enjoy his stay from Florida when I was thought. Cascades was the place to stay here in Hendersonville.
Stayed 5 nights in Jul 2024

8/10 Good

Kimberly

Traveled with family and small children
Was our first time. Was good. Didn’t like the feeling unsafe there by the pool. There was people coming in without keys, doors were unlocked. I asked they said all doors locked but we checked they were not, there was a guy in pants and back pack sleeping on the lounge chair by pool forv5 hrs. . Didn’t like staff smoking up front outside doesn’t look good or smell good. I really had fun with my grands there, I will go back again see if it was just one in million chance . Probable out off season to hot tubs down and bathroom down by pool. Gift shop closed. Maybe high season it opens or maybe maintenance I will still recommend this resort. Was nice.
Stayed 2 nights in Jul 2024

4/10 Poor

harry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no food empty vending machines. had to carry luggage up stairs (83 and 85 yrs old). Prepaid in full earlier for a crappy room. Beds should be destroyed. Room key did not work - another trip down stairs. Was told no breakfast available. Would not ever stay in a place like this.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed had mouse droppings in it there qere roaches, none of the amenities that were mentioned on rhe website were available
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah

Traveled with partner
This place was not at as advertised! Rundown, no restaurant, hot tub out of order. We did not stay, rather moved across the road to Ramada! Do not send people to this place.
Stayed 2 nights in Jun 2024

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed but made it work for 1 night. The heat throughout the building is almost unbearable. You’ll be drenched in sweat just trying to get to your room. No elevator to assist with luggage or people who cannot take stairs. Room was dirty with crusted buildup on the back of the toilet and a roach trap found under a chair. We were woken up at 10pm with our 4 small children by someone trying to come into our room and then again a 2nd time by the hotel clerk saying that they must have made a mistake because they didn’t show us booked in that room even though we checked in at 4:30pm that day. The hot tub areas were shut down, main pool was open. All the pool chairs were tattered, bent, and lopsided. The entire place needs a major upgrade. Their Health score showed at 96 but I think the health department was extremely generous. It will not be a place I would recommended.
Stayed 1 night in Jun 2024

2/10 Terrible

Clara

Stayed 2 nights in Jun 2024