Find all hotels by Best Western in Ashland, VA from AED 240

"Elevator was not working and disabled daughter had to climb 3 flights of stairs several times. "

"Probably a great place. Our room was excellent but the construction made everything a mess. When the construction is complete I’d give it a higher grade. "

"The quote literally made us wait until exactly 4 to check in after a two hour drive. We specifically chose this hotel for the location and hot tub availability. Extremely disappointed to find it was not working. No one told us, and there wasn’t a sign so we got dressed and went down stairs to step into an ice cold “hot tub”. Then we found one of the water bottles for purchase they leave on the desk in the room had been drank from. Very disappointing and frankly gross. "

"This place is how a hotel should be. It was absolutely fabulous from beginning to end. Staff is wonderful. Hotel is gorgeous. Rooms are clean, updated and nice."

"We were unhappy with the condition of the bathroom, tub, sink, and counter, all in desperate need of replacing. Also, no closets or clothing racks to hang our clothes. Beds were comfortable, staff, very friendly and helpful... also apological for the condition of our room."

"This place is always top notch. It is always clean and you can even smell the cleanliness. When I checked in on the 2nd floor, the room across from me was being cleaned by a housekeeper. She spent ample time in there. When I went back out after going in my room, she was still cleaning. Outstanding work. "

"Besides a couple of small issues, "

"The rooms are only cleaned every two days which we were not made aware of when I finally complained. They did send a maid, but she only made one of the beds. We did not receive any new towels, and when I went to the manager for towels, we could only find three. No hand towels no new wash racks The foyer area in our roomlooked dirty upon arriving. The pictures were very dirty. The beds were so soft that you sunk in them and had difficulty getting out. The bed frame had rusted metal bracket sticking out that I hit my leg on several times. The extra bracket to lock the door with was broken and hanging. The hotel does have a wonderful fresh smell when you enter the carpets throughout need cleaning. The elevator does not look like it's been cleaned in a very long time, the door opens incredibly slow and squeaks. It is also missing its service, inspection notice that's usually posted above the buttons my guess is it hasn't been serviced in a very long time, the bathroom, other than the floor did appear clean."

"Unfortunately, we found a dead bug on the bed. "