Aso Plaza Hotel

Property class: 4

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Shopping on site, a coffee shop/cafe, and a garden are just a few of the amenities provided at Aso Plaza Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 Twin Futon

View all photos for Standard Japanese Room, Upper floor

Room

Standard Japanese Room, Upper floor

  • Mountain view
  • Sleeps 4
  • 1 Twin Futon

About the neighborhood

Aso is home to Aso Plaza Hotel. Usopp Statue and Aso Shrine are local landmarks, and the area's natural beauty can be seen at Aso Kuju National Park and Kusasenrigahama. Hanaasobi Garden and Aso Farm Land are also worth visiting. Visit our Aso travel guide
Map
1287 Uchinomaki, Aso-shi, Kumamoto, Aso, Kumamoto Prefecture, 869-2301

What's nearby

  • A river flowing through a lush green landscape with a mountain in the background and residential buildings nearby.
    Aso Kuju National Park
    1 min walk - 0.0 km
  • Hanaasobi Garden
    6 min walk - 0.5 km
  • Uchinomaki Onsen
    6 min walk - 0.5 km
  • Cuddly Dominion
    13 min drive - 5.8 km
  • Daikanbo
    14 min drive - 10.5 km

Getting around

  • Aso Station
    10 min drive
  • Kumamoto Airport (KMJ)
    47 min drive

Restaurants

  • いまきん食堂
    16 min walk
  • Rider's Cafe TORQUE
    5 min drive
  • レストラン 北山
    14 min drive
  • Bath
    16 min walk
  • チュンチュンラーメン
    7 min walk

About this property

Aso Plaza Hotel

  • Upscale hotel
  • Shopping on site, a coffee shop/cafe, and a garden are just a few of the amenities provided at Aso Plaza Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self parking
    • Buffet breakfast (surcharge), free train station pick-up, and a front-desk safe
    • A banquet hall, tour/ticket assistance, and newspapers in the lobby
  • Room features
  • All 100 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • Flat-screen TVs with digital channels
    • Daily housekeeping and phones

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8.0 out of 10, Very good, 287 reviews
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Frequently asked questions

Does Aso Plaza Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Aso Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Aso Plaza Hotel?

Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Aso Plaza Hotel?

Check-out is at 10 AM.

Where is Aso Plaza Hotel located?

Situated in Aso, this hotel is within a 10-minute walk of Uchinomaki Onsen and Hanaasobi Garden. Road Station Aso and Usopp Statue are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aso Plaza Hotel Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 109 reviews
Rating 8 - Good. 55 out of 109 reviews
Rating 6 - Okay. 17 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 4 out of 109 reviews

Reviews

Verified review

6/10 Okay

合格

You can choose your dinner time from 18:00-19:15, satisfactory dinner and buffet breakfast.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いい湯でした。

阿蘇駅まで出迎えの車を出していただきました。新型コロナ対策のために朝食はバイキングではなく個別提供になりましたが、会席素敵な朝食でした。温泉もさらりとしたきれいな湯でした。満足です。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點不太理想，比較適合自駕遊。 但服務很好，早餐超水準
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ทำเลดี เหมาะสำหรับผู้ที่ตัองการเที่ยวระหว่าง ASO กับคุมาโมโต้
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

soso

ordinary onsen hotel in every aspect.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
まあまあでした
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Just okay, just okay, just okay, just okay, just okay,
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

不喜歡這酒店

房間很舊, 走廊有點暗, 感覺不好不安. 附近什麼也沒有. 很不方便.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊者専用の7階露天風呂は、阿蘇山がよく見渡せて気持ちよく入浴することができた。
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness
Property is clean, but dated. Desperately needs a renovation
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
停車場大，對自駕來說很方便，7樓露天溫泉眺望阿蘇火山是絕景也是選擇住宿的原因，可惜溫泉開放時間太短，早上9點就沒有了很可惜
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの方が親切。朝ごはん、地元の名物が豊富でとても良かった。部屋にコンセントが少なすぎて困った。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ご飯も景色もお風呂も良かった。

夕食が、食べきれない位の量で、美味しかった。天気が良かったので、屋上の露天風呂が、阿蘇の山々やら見られて最高でした。
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

微妙...だけど温泉はgood

ホテル自体が古く、何でもが年季が入っていた。冷暖房が古くて片側にだけ強い風があたり、窓側は暑く...小さい子連れには温度調整が大変だった。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

糟糕的感受

完全沒有笑容的對話，在酒店來說非常糟糕。在到達時 已經舖好了床，沒有位置打開行李。而且酒店如果沒有預約就沒有晚餐 房間清潔不足 很多灰塵
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

ออนเซนดีงาม

ออนเซนดีมาก วิวสวย ภายในโรงแรมสะดาด แต่ห้องเก่ามาก ที่นอนมีแมลงเยอะ
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

風景美麗但有歷史的飯店

是一個整體乾淨，但看的出來歷史的飯店，燈上積塵稍多，因為吊燈不高，容易撞到落塵會順勢掉下來....加上一隻小小的蟲。另外，浴室非小。Check-out是10:00，早餐最慢入場時間只到8:30，但附近風景真的沒話說，非常漂亮！
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room is clean and hotel is spacious. Facilities are old and traditional.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The Aso hotel looks nice on the surface, but the inside is quite old and in need of a good renovation. Just be careful if you book 1 pax and later bring 2 pax to the hotel. They will enforce you to pay for 1 more pax even though the room is big enough for up to 4 pax. The good thing is there are many onsens in the hotel and a very new cafe next to it that sells soft serve ice cream.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても優しくて良かったです！
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
地點容易找，酒店整體上很殘舊，洗手間很細，毛巾又薄又舊，還有很多蚊子，幸好有帶薄荷味的油用來點在床上四周，才避免被咬。晚餐很豐富，蓋飯味道不錯，早餐就選擇不多。
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel needs some upgrading works to be done. The bath tub has a severe leakage but their staff takes no immediate action to solve the issue. Dinner is good and breakfast is also decent.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自駕遊之選

房間大，面向阿蘇火山。只天台露天溫泉不太大
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing onsen on the top floor where you can observe Aso for 180degrees. Rooms have good views and the futon was very comfortable! Great food and service from staff members as well. Free shuttle to Aso station in the morning was so helpful as I am carrying a large luggage.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice traditional Japanese styled hotel rooms. Rooms were very clean and tidy. Quite spacious as well. Breakfast buffet could be better, not a lot of choices to choose from. Really thankful for all the prompt and efficient transport services that the hotel has provided us to and fro from the station FOC. However, the only problem we faced with this hotel is during the check-in, the staff could not speak in English well and it was hard to understand what they were trying to say. Also, we booked the Quadruple room for 4 people before our trip but we were made to book another room upon arrival because the hotel staff refuses to let 4 people stay in the room although it could fit us, saying it is against their policy. So it this the fault of Expedia for misrepresenting or? I believe the conditions should be stated clearer as well as the name of the room. We understand if there weren't enough beds in the room but it's not the case. But the room settings is for guests to sleep on the floor. Essentially, our efforts to save money were futile and ended up paying 2x the original amt to get another room. The cost of the extra room cost us the same amt as both rooms booked prior to the trip combined.
Stayed 2 nights in Dec 2018