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We had the best experience, the staff went above and beyond. Stephanie, Charlotte and Evan especially. It was unlike any service we’ve experienced before, and we’ve been to many 4-5 star resorts. Props to this whole team, and the resort was beautiful. We’ll definitely be back!

Location at the base of gondolas. Beautiful terrace pool. Great food; but what stood out was the service from hotel staff. They were fun and helpful with everything.

Perfect mountainside location.

We had a great stay, even though it was only for one night. Breakfast was excellent!

Great place to stay and centrally located as well as across the street from the town's premier super-market. We will definitely be back to Aspen Square!

We arrived at the hotel after midnight and had to wait for security to check us in. Other than that our experience was truly outstanding. The website's do not do this hotel justice. Elegant rooms and amenities!

Five-star service. Newly renovated lobby, lounge and dining areas are stunningly beautiful.

Loved the heated pool in the evening. Also, the staff was amazing.

LOVE all the wonderful old ski memorabilia and the mountain pictures and posters. Easy walk to downtown for coffee and a beer. Mini kitchen is clean and plenty big. SUPER friendly office staff and excellent morning coffee. I love this place. A true classic in every sense of the word.

Despite a very frustrating Expedia experience wherein I received a confirmed reservation from Expedia for my stay and informing me that there was no need to confirm with the hotel, I did anyway and learned that the last day of my stay was not on the hotel's reservation list and as the hotel was fully booked I was out of luck. Hours of phone conversations with various players (e.g. Expedia, hotel) were wasted in utter frustration the night before my arrival date. Finally, the hotel was able to...

This is a Beautiful Place. Our first time visiting. We will be back.

Traveled to Aspen for my daughter’s bday and chose the W Aspen knowing they excel in service. The first night, my daughter received milk & cookies and a handwritten card. The following day, a pair of animal sandals, then the next day cupcake. Tasha, at the front desk made a lifetime and memorable experience for my daughter.

We loved our stay at The Residence Hotel. The hotel is super convenient to Aspen Mtn for skiing. The gondola is less than a 10 min walk! The room was spacious which we appreciated with our 2 dogs. The bed was extremely comfortable and we enjoyed having a little kitchen to make coffee/tea and breakfast in the morning. We will certainly stay again when visiting Aspen.

Hotel was great! Fabulous location right in the middle of town. Jacuzzi on the roof with spectacular view. Free continental breakfast with these great breakfast burritos. We thought the room was cozy and had a fridge for leftovers to store. It's not the Little Nell, but a fraction of the price. For us it was totally worth it for the price. Will stay there again.

Tough the view is not magnificent, I loved the location and amenities. Just two block (5 min walk) from all possible facilities and downtown

The Residences are very spacious and comfortable. Mask policy is sometimes enforced, but this hotel is superior to the Nell in that vaccines are not required for 12 and over, so if you are reluctant to have your children or yourselves vaccinated the St Regis will not discriminate against you. Service was excellent across the board. Convenient access to Aspen Mountain and 10 minute drive from Buttermilk and Highlands, 20 minutes from Snowmass. Connected to Aspen sports for ease of rentals.

Great experience highly recommend, very clean great staff!!!

This was one of the nicest hotels I have ever stayed in. Everything about it was top notch. The service was impeccable everywhere - from the Front Desk to the Room Service to the shuttle service to the ski concierge. it was not a one time deal - every person we met was aimed at outstanding customer service. We were there at a down time so that may have helped. It also allowed us to be upgraded to a suite from a king room which was such a nice touch and so greatly appreciated. The...