Alanda Hotel

4.0 star property
Riverwalk Astana hotel in Almaty District with fitness center

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July 2024

Photo gallery for Alanda Hotel

Lobby sitting area
Front of property
Premium bedding, minibar, in-room safe, desk
Dining
Body treatments, hot stone massages, deep-tissue massages, body wraps
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Tauelsizdik Avenue 33, Astana, 020000
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan2 min drive
  • Popular LocationKazakhstan Ministry of Foreign Affairs4 min drive
  • Popular LocationBayterek Tower5 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)28 min drive

Most relevant reviews

Room options

Standard Room

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 2 Bedrooms

10/10 Exceptional

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Hair dryer
Bathrobes
  • 110 sq m
  • Sleeps 4
  • 2 King Beds

Studio, 1 Bedroom

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Astana

Located on the riverwalk, Alanda Hotel is in Almaty District, a neighborhood in Astana. Schoolchildren's Palace and Kazakhstan Central Concert Hall are cultural highlights, and travelers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's happening at Kazhimukan Munaitpasov Stadium or Saryarka Velodrome.

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 2 min drive
  • Palace of Peace and Reconciliation - 3 min drive
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive
  • Bayterek Tower - 5 min drive
  • Parliament of Kazakhstan - 5 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive

Restaurants

  • Tower Pub - 11 min walk
  • Starbucks - 9 min walk
  • Zina Restaurant - 16 min walk
  • Туран - 13 min walk
  • Шоколадница - 13 min walk

About this property

Alanda Hotel

Upscale hotel located in Almaty District
You can look forward to a terrace, a hair salon, and laundry facilities at Alanda Hotel. For some rest and relaxation, visit the sauna, and indulge in a massage, a manicure/pedicure, or a body wrap. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Wedding services, multilingual staff, and a front-desk safe
  • An elevator, ATM/banking services, and smoke-free premises
Room features
All 61 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily: KZT 4000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 4000 per person
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Alanda Hotel Astana
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Hotel Alanda Hotel
Alanda Hotel Hotel
Alanda Hotel Astana
Alanda Hotel Hotel Astana

Frequently asked questions

Is Alanda Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alanda Hotel?

Limited spots are available.

What time is check-in at Alanda Hotel?

Check-in start time: 6:00 AM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alanda Hotel?

Check-out is at noon.

Does Alanda Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 15000 per vehicle applies.

Where is Alanda Hotel located?

Located in Almaty District, this hotel is within 1 mi (2 km) of Schoolchildren's Palace, The US Embassy and the Consulate in Kazakhstan, and Otan Korgaushylar Monument. Palace of Peace and Reconciliation and Hazret Sultan Mosque are also within 2 mi (3 km).

Alanda Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Yerden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Svetlana

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
Stayed 1 night in May 2019

10/10 Excellent

Azam, New York-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant and comfortable and great, hotel staff was very polite.
Stayed 6 nights in Oct 2018

10/10 Excellent

Justas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice and a good value hotel
The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine. Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and perfectly located brand new hotel, great room
Stayed 3 nights in Mar 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
I really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
Stayed 2 nights in Jan 2018

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alanda Jan 2018
The Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need. Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
Stayed 3 nights in Jan 2018

10/10 Excellent

Frank, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astana All-Stars
The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
Stayed 5 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Wonderful place, excellent restaurant.
Stayed 1 night in Jul 2017