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"Our stay was amazing. Staffs are very helpful especially lady checked in us. We had buffet dinner and breakfast, there are so many choices also all foods quality was amazing. The hotel connected to Yunessans onsen theme park, it is big plus. We recommend this hotel."

"If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!"

"We had an amazing stay and our only regret was that we only stayed one night. Our room was large, the beds comfortable and the bathroom new and efficient. The overall properties and amenities were well above what we had expected. Stay at least 2 nights and enjoy both a wonderful property and beautiful area. "

"This establishment was an awesome choice for our Hakone visit, a quiet retreat from the hustle and bustle of the city. The was great reception and attentiveness of the staff, to unlimited amenities, and spacious room with a private open air bath, all exceeding our expectations. The public bath area was very nice and well worth time spent to include saunas. Additionally, included was an extensive spread for breakfast and dinner - you are sure to walk away satisfied. The food was so fresh and flavorful, I wanted to ask for recipes. The staff was helpful, friendly offering 1st class service. The hotel is minutes away from public transport which help us easily move from one place to another. I have already recommended this hotel to others and I’d surely book again."

"Very polite and helpful staff. Resort is very clean and fresh. Highly recommend to stay here. "

"素晴らしいホテルで、いつも楽しんでいます"

"Very spacious propert"

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"Suite with bunk beds was great, although room wasn’t super clean. Bathroom sink had layer of grime and visible debris on carpets, couch had a rip in fabric (was difficult to report this to hotel). Nice balcony with room, rooftop terrace was beautiful, onsen great! Check in was a bit limited. You need to add your passport info the day before/prior to arrival, get QR code and code for door. Then on arrival, use iPad scan QR code to talk remotely to a person to verify your id. That seemed to only be available from 3-10pm, so don’t arrive too late. Free drinks, snacks, soft serve icecream between 5-9pm (my kids loved)! Not a ton of restaurants near hotel but did have a family mart across the street. "