No central air when we got inside condo and we were not told this was a problem at check-in. Portable AC UNITS were put in, but they struggled to keep the condo at 75 degrees. The bigger problem was the humidity in the room reaching over 85% at times. The condo started to get a strong mildew smell and after a few days you could see the condensation on the units and feel the dampness of the air on furniture and covers. Customer service claimed they were unaware of the issue and I’m still working with them to figure out some sort of compensation for this. Fortunately we were vacationing with a lot of family and we spent more time in their condos at Seaspray. We actually had our children sleep at their condos because the humidity and mildew smell was irritating them. We ended up leaving a day early because we over the whole mess. Love going to Seaspray every year and I know these things happen. Just wish we were informed before hand AND had customer service help out a little more. We’ll continue to go to Seaspray every year, but we’re no longer going through Vacasa to rent our condos.
P.S.
Still trying to work out a resolution with Vacasa on this matter after our stay has ended. I also believe the owner is at a fault for continuing to rent out the unit without fixing the central air or properly advertising the issue before people book.