"客室からの眺望が良かったです！"

"家族旅行で利用させて頂きました。スタッフの方の対応がとても丁寧で、掃除も行き届いており、快適に過ごすことができました。 大浴場は外に露天風呂があり、星を眺めながらゆっくり旅の疲れを癒すことができました。 また箱根に行くことがあったら、ぜひ利用したいです。 こちらの確認が足りずご迷惑をおかけしてしまいましたが、柔軟に対応して下さり、とても助かりました。 ありがとうございました！"

"景色もとても綺麗でとても満足しました！ 強いて言うなら無料バスの時間伸ばして欲しいなと。"

"スパを楽しみに行ってます。前回は風が強くて外プールが使えなかったので、次回こそ風のない日？を選んで行きたいと思います。"

"What an amazing hotel. The highlight is the onsen, absolutely incredible. They have 2 onsen rooms, male and female. Both rooms have 2 onsens, indoors and outdoors, as well as a sauna. Changing rooms are clean with hair dryers, towels, lockers and other amenities. Staff were very kind, allowed us to borrow umbrellas when it was raining, they have a giftshop inside too. 10/10"

"The lake and mountain views were worth the price alone. The Ryokan itself is very beautiful and traditional, the tatami and sliding paper doors made it feel like we had gone back in time. The onsen is nice and note that it is for separate male and female, so if you want to share the experience with family or partner you may not be able to. The restaurant was great with good service and meal options. The staff were so attentive and looked after us well. Small criticism was the room had a few...