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Bianco off Queen

4.0 star property
Hotel in Auckland, steps from Queen Street Shopping District

Choose dates to view prices

Photo gallery for Bianco off Queen

One Bedroom Budget Apartment | Living area | Flat-screen TV
One Bedroom Superior Apartment | Balcony view
One Bedroom Budget Apartment | Private kitchenette | Fridge, microwave, dishwasher, coffee/tea maker
Reception
Exterior
Bianco off Queen in central Auckland offers an upscale city retreat. Travelers appreciate the practical in-room WiFi and convenient dry cleaning and laundry services. The property provides car rentals and luggage storage, making city exploration straightforward and hassle-free.

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Two Bedroom Budget Apartment - One King & One Single Bed

Flat-screen TV

Two Bedroom Budget Apartment - One King & One Single Bed

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio Budget

Studio Budget | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio Budget

Highlights

Balcony
Heating
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Budget Apartment

One Bedroom Budget Apartment | Living area | Flat-screen TV

One Bedroom Budget Apartment

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Superior Apartment

One Bedroom Superior Apartment | Living area | Flat-screen TV

One Bedroom Superior Apartment

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Standard Apartment

Two Bedroom Standard Apartment | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker

Two Bedroom Standard Apartment

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Superior Apartment

Two Bedroom Superior Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Two Bedroom Superior Apartment

Highlights

Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
2 White Street, Auckland, 1010

What's nearby

  • University of Auckland - 1 min walk - 0.0 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪The Langham Auckland Winery - ‬4 min walk
  • ‪Eight Restaurant at Cordis - ‬3 min walk
  • ‪Cafe Crema - ‬4 min walk
  • ‪Le Garde Manger - ‬2 min walk
  • ‪Joong Wha Ru - ‬2 min walk

About this property

Bianco off Queen

Upscale hotel near Sky Tower
Close to University of Auckland and SkyCity Casino, Bianco off Queen provides dry cleaning/laundry services, car rentals on site, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), an elevator, and smoke-free premises
  • Luggage storage and multilingual staff
Room features
All guestrooms at Bianco off Queen include comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • 2 buildings
  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 65.00

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 65.00 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1 GB (gigabyte) per day, per room.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bianco off
Bianco off Queen
Bianco off Queen Apartment
Bianco off Queen Apartment Auckland
Bianco off Queen Auckland
Bianco Queen
Bianco Off Queen Auckland, New Zealand
Bianco Off Queen Hotel Auckland Central
Bianco Off Queen Auckland
Bianco off Queen Hotel
Bianco off Queen Auckland
Bianco off Queen Hotel Auckland

Frequently asked questions

Is Bianco off Queen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bianco off Queen?

Self parking is available for NZD 35 per night. Limited spots are available.

What time is check-in at Bianco off Queen?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Bianco off Queen?

Check-out is at 10 AM. Late check-out is available for NZD 65.00 (subject to availability).

Where is Bianco off Queen located?

Located in Auckland Central Business District, this hotel is within a 5-minute walk of Queen Street Shopping District and University of Auckland. Sky Tower and SkyCity Casino are also within 15 minutes. Gaunt Street Tram Stop is 22 minutes by foot and The Strand Station is 24 minutes.

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Bianco off Queen Reviews

Reviews

5.8
Rating 10 - Excellent. 81 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 280 out of 1004 reviews
Rating 4 - Poor. 244 out of 1004 reviews
Rating 2 - Terrible. 170 out of 1004 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

The hotel was pretty central within Auckland, easy to find. The security deposit of $150 actually takes at least 3 weeks to go back into your bank account...not 3-5 working days as we were told.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good bed and nice view. Room safe was broken. Televison had to be hooked up, bathroom light was burned out. Overall a good place to stay. Staff was responsive.
Stayed 5 nights in Feb 2020

8/10 Good

Dani, Melbourne

Liked: Cleanliness, amenities
Decent apartment to stay at. Did not like sharing balcony with the room next door, that was not mentioned anywhere.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was not for me. I did not feel safe with it's location or the layout of the property. It was generally run down and tatty. This property is mainly either for long term stay or people own their own unit (tenants).
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
All basic amenities included. Clean and well maintained.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Convenient location and ability to park car prior to 2pm check in and a little after check out was awesome
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the layout of the apartment and the cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

J

Liked: Cleanliness
Appropriate place to sleep, nothing special about the hotel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettig personeel bij de receptie. Wasmachine was stuk in apptm, toen is de was voor ons gedaan! We sliepen aan de achterkant, daar was ‘s nachts geluidsoverlast: praten, harde muziek. Dit was het enige minpunt hier.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima plek! Goede bedden, we mochten wat later uitchecken, schoon. Alleen jammer dat er alleen uitzicht op binnentuin was, we konden geen lucht zien vanaf ons balkon op 1 hoog.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - good welcome - clean rooms - good location
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, very clean, friendly staffs. would love to stay again in the future
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
liked how it had a balcony and kitchen utensils. Comfortable beds. clean and good location. Didn't like how the hall ways smelt and parking was expensive. Also should say somewhere that you need ID of the person that booked the accommodation.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Terrible smell from the cleaning products they use. We stayed for two nights and asked for our room to be serviced. They changed most towels and gave us more body wash but they did not get rid of the kitchen rubbish or make beds. There was tea and coffee but no jug. Room was cold as there was minimal natural light.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

It was ok, clean and tidy. But the escalator lift kept me up, the bing before door opens. All night, so hopefully you could get tgat sorted Regards Che
Stayed 1 night in Nov 2019

10/10 Excellent

Craig, French Polynesia

Liked: Cleanliness, amenities
Property had everything you need but would be nice to have a vending machine with water and others for the property
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Staff very friendly and helpful Room seemed a bit tired and the bathroom wasn’t very clean
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great functional little apartment. Was a bit further away from the main part of the city than I would have liked.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways and room were smelly. Broken furniture, large damp spot in dining area. Smoke fumes in hallways and lifts. Very noisy, fairly seedy neighbourhood. Bedding requests not conveyed.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Price was right, right in CBD, good size buget apartment for two people. Free internet yes! Helpful person at 24 hour reception. Some of the power points - one at kitchen bench and one behind main bed were not usable just could not get the plug into the socket. The lamp light needs replacing in main room. The TV remote was not working but was sorted within 20 minutes. Basic TV channels, washing machine and dryer were a bonus. I would definately book again if price is right.
Stayed 4 nights in Oct 2019

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

$35 to park a car!

The building needs renovations. The charge for car parking is excessive.
Stayed 1 night in Oct 2019

4/10 Poor

Briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff but below-standard facilities and room

The staff were really nice and helpful. Unfortunately the actual room and facilities were not up to standard, and so I don't think I will be staying here again. There were signs up on every door but ours about a flood contamination, hazard zone etc. which made me wonder how our room could possibly have escaped damage, and how we were allowed to be staying in it. One elevator was out of order. There was a big stain on the carpet in one bedroom. One lightbulb in the bathroom wasn't working which made the room very dark, and the curtain didn't completely pull around the shower area, meaning that most of the bathroom floor got wet. The TV had bad reception and the resolution was set up incorrectly so that it cut off parts of the channel/show. There were only about 3 or 4 channels. The extra blankets had old food stains on them so clearly hadn't been washed recently. The dining table was sticky and not properly clean. Also, it would have been nice to have a few more basic supplies such as a teatowel and a box of tissues. For the price we paid, I don't think it was very good value for money, and the only thing that this place had in the positive column was a good location and friendly staff. It's a shame but I will likely not return here unless I know that these problems are corrected.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was really gutted with this stay. I was in Auckland for the marathon and had little sleep or comfort so it effected my run 😞. I rated the bathroom dirty due to black mold, hair in shower and something sticky on drawer handles, and got a call from the on duty manager at 10pm (I was asleep) about it and we agreed it'd be looked at in morning and then he knocked on door half an hr later, persistently. Which was inappropriate, weird and actually intimidating. Then a cleaner turned up the next night after I was out all day and interrupted my only couple hrs actually there and awake. Then the immediate neighbour's had a party from 6pm with music and talking so loud I couldn't hear my TV or sleep. Management did talk to them. But the lower level of noise only latest 15 mins, several hours later it did quieten cos they went out. There were also a lot of broken and worn things, the security chain on the door, which I felt I needed!, broken wheels on oil column heater (the only heating, which seemed an odd option), one socket didn't go in bedroom and there were no sockets near head of bed so couldn't charge phone overnight beside bed. Towel rail had broken bracket fixing it to wall. Any the TV didn't work. Thankfully my brother was dropping me off and he sorted that. And communication was bad. I rung ahead to book late checkout. Had to re book when arrived. Then got a call on the day telling me I had to be out. So had to explain again. All just too hard.
Stayed 2 nights in Oct 2019

2/10 Terrible

John

Liked: Staff & service
Disliked: Room comfort

do not stay here

Very dodgy neighbourhood, stayed 7 nights, every night fighting arguing screaming and smashing bottles, photos on line are not accurate, fresh towels every day, no cleaning though, opened the washing machine and found someone elses underwear in the machine. wifi almost non existent
Stayed 7 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was a cleaning chemical or something in the hallways that caused me to have a massive allergic reaction
Stayed 1 night in Oct 2019