Quest On Nelson in central Auckland features a peaceful garden, bar, in-room WiFi, indoor pool, and gym. Steps from SkyCity Casino and Queen Street Shopping District, it offers convenience and relaxation.
View all photos for Standard Apartment, 2 Bedrooms, City View
Standard Apartment, 2 Bedrooms, City View
Highlights
Separate sitting area
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Washer/dryer
Fan
Separate bedroom
City view
65 sq m
2 bedrooms
Sleeps 4
1 Queen Bed and 1 King Bed OR 2 Twin Beds and 1 Queen Bed
View all photos for Panoramic Penthouse, 2 Bedrooms, Harbor View
Panoramic Penthouse, 2 Bedrooms, Harbor View
Highlights
Balcony or patio
Separate sitting area
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Washer/dryer
Fan
Harbor view
67 sq m
2 bedrooms
Sleeps 4
2 Queen Beds
View all photos for Standard Apartment, 1 Bedroom
Standard Apartment, 1 Bedroom
Highlights
Separate sitting area
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Washer/dryer
Fan
Separate bedroom
43 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Bedroom, Harbor View
Standard Room, 1 Bedroom, Harbor View
Highlights
Balcony or patio
Separate sitting area
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Washer/dryer
Pillowtop bed
Sea view
43 sq m
Sleeps 2
1 Queen Bed
About the neighborhood
Located in Auckland Central Business District, a neighborhood in Auckland, Quest On Nelson is in the entertainment district and near a train station. Mount Eden and Onehunga Bay Reserve reflect the area's natural beauty and area attractions include Auckland Zoo and New Zealand Maritime Museum. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Visit our Auckland travel guide
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a bar/lounge. Self parking is free. Other amenities include WiFi in public areas, dry cleaning, and laundry facilities. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a sitting area, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
Quest On Nelson offers 47 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children
A bar/lounge
Room service (limited hours)
Bedrooms
Bedroom
Pillowtop mattress
Rollaway/extra bed: NZD 40 per day
Bathroom
1 private bathroom
Designer toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Living spaces
Separate sitting area
Entertainment
32-inch LCD TV with premium digital channels
DVD player
Outdoor areas
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Comfort
Fan
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Daily housekeeping
Free daily newspapers
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Phone
Safe at front desk
Location highlights
In a business district
In an entertainment district
In the city center
Near a train station
Near an outlet shopping mall
Things to do
Gym
Casino nearby
Indoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
47 units
9 floors
Garden
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (9 AM - 5 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
This property will place a credit card authorization for 1 night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 15.0 per day
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: NZD 15.0 per day
Rollaway bed fee: NZD 40.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the One Bedroom Apartment and the Harbour View One Bedroom, the room rates are for 2 people.
We should mention
Only registered guests are allowed in the guestrooms
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Apartments Nelson
Quest Nelson
Quest Nelson Serviced
Quest Nelson Serviced Apartments
Quest Nelson Serviced Apartments Auckland
Quest Nelson Serviced Auckland
Quest On Nelson Serviced Apartments Auckland, New Zealand
Quest On Nelson Serviced Apartments Hotel Auckland Central
Apollo Hotel Auckland
Apollo Auckland
Apollo Hotel Auckland New Zealand
Apollo on Nelson
Quest On Nelson Auckland
Quest On Nelson Aparthotel
Quest On Nelson Aparthotel Auckland
Frequently asked questions
Does Quest On Nelson have a pool?
Yes, this property has an indoor pool.
Is Quest On Nelson pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Quest On Nelson?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Quest On Nelson?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Quest On Nelson located?
This family-friendly Auckland aparthotel is located in the entertainment district, within a 10-minute walk of Aotea Centre, SkyCity Casino, and Sky Tower. University of Auckland and Princes Wharf are also within 1 mi (2 km). Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Quest On Nelson Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.4
Location
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 115 out of 454 reviews
10 - Excellent
115
Rating 8 - Good. 181 out of 454 reviews
8 - Good
181
Rating 6 - Okay. 100 out of 454 reviews
6 - Okay
100
Rating 4 - Poor. 42 out of 454 reviews
4 - Poor
42
Rating 2 - Terrible. 16 out of 454 reviews
2 - Terrible
16
Reviews
10/10 Excellent
Amanda
17 March 2020
Liked: Cleanliness, room comfort
The Apollo on Nelson
The Apollo is extremely well positioned ,we had views of the harbour bridge from the balcony and the Sky Tower from the bedroom. Fantastic! The apartment itself was well laid out and immaculate, very spacious. Check in was efficient and the staff were very pleasant and helpful ,especially when we checked out and required a taxi. Would highly recommend this hotel /serviced apartments to anyone staying in Auckland.
Amanda
Stayed 2 nights in Mar 2020
6/10 Okay
Hannah
23 February 2020
Liked: Room comfort
Disliked: Cleanliness
Disappointed not like pictures
Bed was comfortable. Shower had geout mould that was able to be removed easily. There were cracks in the lining of bath edges and the cupboards in bathroom and kitchen had residue from goodness knows what but it came off easy with a tissue. Plenty of extras but i wouldnt stay again
The room was lovely, tidy and clean. My only real complaint would be that only a small amount of milk was supplied in the fridge, 6x15ml pottles, i could barely make 2 coffees. Other than that it was great!
Verified traveler
Stayed 1 night in Feb 2020
10/10 Excellent
Steve, Palmerston North
17 January 2020
Liked: Cleanliness, amenities
It is not a 24 hour desk and so when you come in on an early flight there is nonwhere to stash your bags until checknin. That said. Agmed, the manager was incredibly flexible and once the desk openes got us right into our room. So the issue is small and a nicety. The apartment has a fantastic view and central to everything. If parking is required it is fair and located underground. Fantastic spot.
Steve
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveler
4 January 2020
Liked: Cleanliness, staff & service
Ok stay, but great friendly service
Check in was awful, no one was there as it was past business hours. The intercom to check in went in and out and was difficult to understand the agent in the other end. There is no parking, making check in even more difficult, not even a single temporary spot. You are literally at the mercy of the road and other drivers. After checking in, we received a key with a key card, where we were able to finally drive into a small parking garage (though we did not park overnight).
The hotel had issues with the room we booked, so they ended up giving us a different room which was not as expected. However, the agent on call was extremely nice and provided accommodations to make up for the loss.
The view is pretty good from the hotel (you can see the skytower from the balcony). And it's a quick (kind of lengthy) walk from the viaduct.
Verified traveler
Stayed 1 night in Dec 2019
8/10 Good
Fitri, Brisbane
31 December 2019
Liked: Cleanliness, amenities
Good, near the city centre. Overlooking the harbour (farther than the picture shows).
A very convenient centtrally located base for exploring Auckland, a couple of blocks from the Sky Tower and a 15-minute walk to the quays. In what has become a very expensive country, a serviced apartment is a well-priced practical alternativei to over-priced full-service hotels. Our apartment at the Apollo was spacious, clean and very comfortable. The only negatives were
(1) bed is double (4'6") not queen size (5') and
(2) WiFi quality was variable - they have a number of networks and I often lost a connection and had to try one of their other lines. This needs upgrading.
All else was very satisfactory. Reception staff helpful when asking for advice.
Didn’t expect an extra fee of $30.00 a day for car parking. Be upfront and let the customer about all fees when booking. No plugs for bathroom or kitchen sinks.
Verified traveler
Stayed 3 nights in Apr 2019
4/10 Poor
Verified traveler
2 April 2019
Disliked: Amenities
One of our staff stayed and was disappointed to find that there was no air conditioning in the room?
Good value for money and close to CBD. We were happy but the traffic on Nelson Street was a bit noisy throughout the night. Good bed made a difference though. Good shower and bathroom. We were happy there.
The man we dealt with at reception was incredibly helpful to us when we missed our ferry & couldn't pick our bags up in time. So grateful that he was so accomodating & helped us out.
Verified traveler
Stayed 1 night in Feb 2019
8/10 Good
pascal
1 February 2019
Liked: Cleanliness, staff & service
hi, good but very noisy on the night ,
the oven does not work and too much ants on the table
thanks