Close to Auckland Ferry Terminal and Princes Wharf, The Sebel Quay West Auckland provides a coffee shop/cafe, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
Located in Auckland Central Business District, a neighborhood in Auckland, The Sebel Quay West Auckland is in a shopping district and near a train station. Sky Tower and Karangahape Road are local landmarks, and travelers looking to shop may want to visit Princes Wharf and Commercial Bay. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Kayaking, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Visit our Auckland travel guide
A coffee shop/cafe, self parking, and dry cleaning are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is available on request.
The Sebel Quay West Auckland offers 29 accommodations with washers/dryers and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
This Auckland aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Secured, covered self parking on site (NZD 40 per day)
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Free crib
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Stovetop
Toaster
Dining
A coffee shop/cafe
Bedrooms
Premium bedding
Rollaway/extra bed: NZD 60 per night
Bathroom
Free toiletries
Hair dryer
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
LCD TV with digital channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Daily housekeeping
Free daily newspapers
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Location highlights
In a shopping district
In the city center
Near a train station
Things to do
Kayaking nearby
Sailing nearby
Scooter/moped rentals nearby
Skydiving nearby
Surfing/bodyboarding nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher
General
29 units
32 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Bed sheets changed on request
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Comprehensive recycling policy
Double-glazed windows
Energy-saving switches in guestrooms
Housekeeping (on request)
Humane treatment of captive wild animals
Individual decor
Individual furnishings
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Towels (changed on request)
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from February 17 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 100.00 per day
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: NZD 40 per day
Rollaway bed fee: NZD 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Quay Suites
Quay Suites Hotel
Quay Suites Hotel Auckland West
Quay West Suites Auckland
Quay West Auckland
Quay West Hotel Auckland
Quay West Suites Auckland Hotel Auckland Central
Quay West Suites Auckland New Zealand
Sebel Quay West Auckland Hotel
Sebel Quay Hotel
Sebel Quay West Auckland
Sebel Quay
The Sebel Quay West Auckland New Zealand
Sebel Quay West Auckland Apartment
Sebel Quay Apartment
The Sebel Quay West Auckland
The Sebel Quay West Auckland Auckland
The Sebel Quay West Auckland Aparthotel
The Sebel Quay West Auckland Aparthotel Auckland
Frequently asked questions
Is The Sebel Quay West Auckland pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Sebel Quay West Auckland?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at The Sebel Quay West Auckland on 29 March 2026 start from AED 473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 40 per day.
What time is check-in at The Sebel Quay West Auckland?
Check-in start time: 2 PM; Check-in end time: 6 AM. Late check-in is available during limited hours.
What time is check-out at The Sebel Quay West Auckland?
Check-out is at 11 AM.
Where is The Sebel Quay West Auckland located?
Located in Auckland Central Business District, this aparthotel is within a 5-minute walk of Commercial Bay, Princes Wharf, and Auckland Ferry Terminal. University of Auckland and Sky Tower are also within 10 minutes. Auckland Britomart Station is only a 4-minute walk and Halsey Street Tram Stop is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Sebel Quay West Auckland Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 336 out of 599 reviews
10 - Excellent
336
Rating 8 - Good. 209 out of 599 reviews
8 - Good
209
Rating 6 - Okay. 39 out of 599 reviews
6 - Okay
39
Rating 4 - Poor. 6 out of 599 reviews
4 - Poor
6
Rating 2 - Terrible. 9 out of 599 reviews
2 - Terrible
9
Reviews
10/10 Excellent
Iain
4 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Location is great!
Iain
Stayed 3 nights in Sep 2025
10/10 Excellent
Mary
30 April 2025
Liked: Cleanliness, room comfort, communication
Great Hotel
Excellent hotel in a great location.
Mary
Stayed 4 nights in Apr 2025
8/10 Good
Wayne
8 November 2025
Liked: Cleanliness, amenities, communication
Ideal location in the center of the CBD. Nice to have all the amenities you would find in an apartment. Staff was wonderful. Room was clean and comfortable.
Wayne
Stayed 1 night in Nov 2025
10/10 Excellent
Molly
1 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff & perfect location!!
Molly
Stayed 1 night in Feb 2024
10/10 Excellent
Matthew Hamish
23 June 2024
Liked: Amenities
Great stay, room was bigger than we thought with a good size lounge.
Matthew Hamish
Stayed 8 nights in Jun 2024
8/10 Good
Ezra
5 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our first family trip, and we loved it, beautiful city and close by stores and restaurants..everything beautiful.
Ezra
Stayed 5 nights in Feb 2024
10/10 Excellent
Libby
19 February 2025
Liked: Cleanliness, property conditions & facilities, communication
A lovely view helpful staff
Libby
Stayed 11 nights in Feb 2025
10/10 Excellent
Luke
4 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was spacious with great views. Perfect for a family weekend away.
Luke
Stayed 2 nights in Jun 2024
10/10 Excellent
Richard
27 February 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very kind, courteous and helpful
Richard
Stayed 1 night in Feb 2025
10/10 Excellent
Kevin
6 January 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfect for us with the washer and dryer in the room. Great space and excellent location.
Kevin
Stayed 1 night in Dec 2024
10/10 Excellent
patrick
13 November 2023
Liked: Cleanliness, property conditions & facilities, communication
Our stay at the sebel west quay was very good. Clean and comfortable and excellent service from the hotel staff.
patrick
Stayed 5 nights in Nov 2023
10/10 Excellent
Verified traveler
7 December 2024
Liked: Cleanliness, room comfort, communication
Great overall, friendly staff who was very welcoming, awesome location, hotel facilities need attention and most of them were dated sadly.
Verified traveler
Stayed 2 nights in Dec 2024
10/10 Excellent
Michael
8 March 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay. Great views, the balcony was a surprise. Easy access to Queen Street shopping. Friendly staff.
Michael
Stayed 2 nights in Mar 2024
10/10 Excellent
Melissa
6 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a fabulous time here, we were upgraded with our room, which was special as we were celebrating our friends significant birthday. The service was great, staff were super friendly and our room was amazing, thank you 😊
Melissa
Stayed 1 night in Jul 2024
10/10 Excellent
Candice
2 January 2025
Liked: Cleanliness, room comfort, communication
Comfortable and spacious
Great location, easy check in process, spacious and comfortable rooms. Loved that our 2 brm apartment had two bathrooms and a large deck, was great for our group thank you
Candice
Stayed 1 night in Dec 2024
8/10 Good
Margot
16 January 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is an older hotel, probably needs to be renovated. Good location. Our 2 bedroom unit was perfect for a family of 4.
Margot
Stayed 2 nights in Jan 2025
10/10 Excellent
Susan
21 February 2024
Liked: Cleanliness, amenities, communication
The only reason I gave a 3 rating for property condition is that they are in the middle of renovations & therefore it's a bit of a mess but it is was a great place to stay & we will definitely do so again. Also a shout-out to Up cafe in the Sebel it was wonderful 👍 would definitely recommend 👍
Susan
Stayed 7 nights in Feb 2024
10/10 Excellent
Melissa
19 December 2024
Liked: Cleanliness, room comfort, communication
Great experience
Great experience! The hotel was quick with check in, made sure we had everything we needed and went above/beyond to make our holiday special. The room was spacious and comfortable with beautiful views. G
Melissa
Stayed 1 night in Dec 2024
8/10 Good
Ryota
13 November 2023
Liked: Cleanliness, communication
Great location & view. Service was fine, but kitchen was not so good.
Ryota
Stayed 23 nights in Oct 2023
10/10 Excellent
Cheryl M
4 January 2024
Liked: Cleanliness, room comfort, communication
Great choice
This hotel was perfect for me. It has a great location and the accommodations were more than i needed - just the way i like it! I especially enjoyed the spacious balcony overlooking the harbor. The washer and dryer in my apartment was so convenient, too.
Cheryl M
Stayed 6 nights in Dec 2023
10/10 Excellent
Bevin
28 January 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a spacious apt, perfect for 3 adults and 2 children, and the kitchen was adequate.
Really friendly and helpful staff.
The hotel is being renovated - but that did not cause us any inconvenience at all
Bevin
Stayed 2 nights in Jan 2024
8/10 Good
Andrew
21 September 2024
Liked: Cleanliness, room comfort, communication
An OK stay - property needs a renovation
In need of a refurbishment, rooms and furniture are looking tired and stained. Not quite the “grand” property it once was. Location is still excellent.
Andrew
Stayed 2 nights in Sep 2024
6/10 Okay
Klemens
7 January 2024
Liked: Communication
Good location, easy check in. Room ok, but fairly old and worn down. Needs a bit of an upgrade/refurbishment. Staff very helpful though.
Klemens
Stayed 3 nights in Dec 2023
10/10 Excellent
Kimmo
19 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious property with a harbour view from the balcony.
Finding the entry to parking was bit of a challenge but we did not really investigate it very well beforehand.
Kimmo
Stayed 1 night in Aug 2024
4/10 Poor
Verified traveler
17 October 2023
Liked: Cleanliness
Disappointing for the price paid
Our room was nice and clean, but very tired and dated and could do with a spruce up. The shower pressure was terrible. The customer service was good.