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"Nice and helpful staff"

"This was THE WORST hotel oh stayed in, IN TEN YEARS! They put me next to the elevator shaft, the room stank like dogs, the AC rattled ALL NIGHT LONG & I COULDN'T SLEEP AT ALL, got less than THREE HOPE HOURS, It was constantly noisy and I'll never, ever use that facility again and should get a refund or partial. This was the worst experience in years. And the TV was falling off the damn wall."

"No coffee makers in the rooms. Property is in need of update"

"The stay was a disaster from the moment we walked in. The floor looked like it hadn’t met a mop since the Bush administration, the shower ceiling was literally shedding pieces like it was molting, and the “internet access” was just a decorative lie. To top it off, an older lady decided to wake me up by screaming at me on checkout morning like I was the problem. No clean room, no working amenities, no extra sheets, no towels, no offer to move us—just vibes and disrespect. If you’re thinking...

"Great, solid spot near grand central"

"Nah"

"Stayed for six nights."

"It was very clean and very good location"

"Great hotel -- the location and price were fantastic. Got upgraded for free to a Queen pod from the Full I had ordered. Room was all I needed considering I didn't plan to be there much. * Being able to check my luggage there before check-in and after check-out was great.. * The free coffee in the morning was great; I didn't buy the breakfast items. * The shower was actually so powerful that it was overwhelming -- it is more water pressure than such a small shower could handle and makes...