"Upon arrival the staff were friendly and helpful. The private underground parking was great for ease of unloading and accessing the apartment. Whilst the apartment was tidy, we found chewing gum on one of the chairs and the furniture was far from comfortable to sit on - although fine if you are just using it for short periods eating. All the basics were there but we would not recommend the kitchen for any serious cooking (Microwave/Combination oven and a small hob). The Wifi was absolutely...
"Upon arrival the staff were friendly and helpful. The private underground parking was great for ease of unloading and accessing the apartment. Whilst the apartment was tidy, we found chewing gum on one of the chairs and the furniture was far from comfortable to sit on - although fine if you are just using it for short periods eating. All the basics were there but we would not recommend the kitchen for any serious cooking (Microwave/Combination oven and a small hob). The Wifi was absolutely...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake.
Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake.
This was so much more then we expected. We upgraded our room so we would have a beautiful huge balcony with a beautiful view. It was so peaceful and the view was worth every extra Dollar we spent. A lot of times you see pictures on the internet of your hotel and when you get there you are disappointed because it is not as nice as you thought it would be. But this hotel was so much nicer then we could have imagined. Loved it. I would highly recommend it.
This was so much more then we expected. We upgraded our room so we would have a beautiful huge balcony with a beautiful view. It was so peaceful and the view was worth every extra Dollar we spent. A lot of times you see pictures on the internet of your hotel and when you get there you are disappointed because it is not as nice as you thought it would be. But this hotel was so much nicer then we could have imagined. Loved it. I would highly recommend it.
The first compliment is with the great customer service at the check in desk, the girl was very polite ams knowledgeable, second the location in front of the lake was fantastic, also walking distance to the old town, very clean, confortable and the best shower ever.
The first compliment is with the great customer service at the check in desk, the girl was very polite ams knowledgeable, second the location in front of the lake was fantastic, also walking distance to the old town, very clean, confortable and the best shower ever.
Marcella
Reviewed December 9, 2023Reviewed December 9, 2023
Everyone at the hotel was very helpful, especially Anton in Reception. The grounds were in pristine condition. The staff in the restaurant at breakfast and dinner did whatever they could to please us: Pasquale at dinner and the young woman who served at breakfast were especially memorable. We were surprised and delighted with our stay at the Palace. The one thing they could not control was the weather. It was rainy three of the four days we were there but the sunset at dinner our first night...
Everyone at the hotel was very helpful, especially Anton in Reception. The grounds were in pristine condition. The staff in the restaurant at breakfast and dinner did whatever they could to please us: Pasquale at dinner and the young woman who served at breakfast were especially memorable. We were surprised and delighted with our stay at the Palace. The one thing they could not control was the weather. It was rainy three of the four days we were there but the sunset at dinner our first night...
Very nice property with a super friendly staff. Area is within walking distance to main train station and the Old Town. Area is very safe and the City is clean… Very nice place and a very nice time there
Very nice property with a super friendly staff. Area is within walking distance to main train station and the Old Town. Area is very safe and the City is clean… Very nice place and a very nice time there
We had room 702 with a balcony. The view was amazing! The bed was extremely comfortable. We also enjoyed the bar. The staff was friendly and accommodating. We would definitely stay here again.
We had room 702 with a balcony. The view was amazing! The bed was extremely comfortable. We also enjoyed the bar. The staff was friendly and accommodating. We would definitely stay here again.
Nancy
Reviewed October 27, 2026Reviewed October 27, 2026
We stayed three nights and were very pleased with the value. It is an older hotel and fairly basic, but was clean and well kept. The staff was very helpful and generally spoke very good English. Service was friendly and very good. It is located right across from the train station and is maybe three blocks from the canal and the old part of Annecy. This hotel was a great value.
We stayed three nights and were very pleased with the value. It is an older hotel and fairly basic, but was clean and well kept. The staff was very helpful and generally spoke very good English. Service was friendly and very good. It is located right across from the train station and is maybe three blocks from the canal and the old part of Annecy. This hotel was a great value.
Lyle
Reviewed September 27, 2011Reviewed September 27, 2011
Our first room had a balcony and smelled like smoke, and I asked about it at the front desk and they immediately offered a new room. Great place to stay! Great location!
Our first room had a balcony and smelled like smoke, and I asked about it at the front desk and they immediately offered a new room. Great place to stay! Great location!
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Beautiful hotel. Friendly staff and they let us check in early. Thank you. Restaurant on the property which was nice since there aren’t any within walking distance. The only complaint was the lack of cool air in the room. We had to ask for a fan.
Beautiful hotel. Friendly staff and they let us check in early. Thank you. Restaurant on the property which was nice since there aren’t any within walking distance. The only complaint was the lack of cool air in the room. We had to ask for a fan.
Kristen
Reviewed September 9, 2023Reviewed September 9, 2023