Find Hotel with a Concierge in Azrou Melloul

"I nearly cancelled my stay here, with my 10 year old, when I read the recent reviews leading up to our stay. But my son loves swimming and water parks, so I thought we’d give it a go and not expect too much; we were only staying for 3 nights. It far exceeded my expectations and we had a great time here. The hotel and waterpark is tired, in places, and it’s not luxury, but the lovely staff and my son’s smiles made up for that. The all inclusive food was nice. I can imagine it might get repetitive after a week, but there are so many options. It was busy at peak meal times, but we were there in high season so can’t expect a peaceful dinner. The staff work incredibly hard to keep fresh food coming out and tables cleared and cleaned. We were allowed to stay after we checked out, until 6pm as my son was enjoying it so much. We would definitely go back, for another short stay, if we go to Marrakesh again. "

"Wow, what an absolutely fabulous place! It’s exactly what we hoped for - peace and tranquility. The staff are superb and cannot do enough for you. The most instagram worthy place I have ever been to! Of note for those planning a trip, we stayed in the ‘low season’ (I.e. July/August). The hotel was only 20-30% full which made the stay feel even more intimate. We guess people are put off by the temperatures in Marrakesh, however it’s at least 5-10 degrees cooler in the mountains. Our stay was hot but definitely tolerable! "

"Beautiful place . Me and my wife enjoyed every second of staying there. At la maisonette des Olivier we felt relaxed all the staff were very friendly and welcoming and helpful. The breakfast was very nice even though we had lots of bees joining us at the table , apart from that everything was nice. I recommend to everyone."

"What a find! This hotel is beyond stunning. We'd definitely go back in a heartbeat. Words can't quite describe how tranquil and unique it is. An absolute treasure, loved by us and our two children (aged 8 and 10). "

"We stayed at The Source for 2 nights in April 2025. We are a family of 6 and booked 3 twin rooms. The first thing to say about the hotel, is that it is obviously owned by someone, or by a group of people, who know what quality looks like. The hotel looks exactly like the photos, It is a boutique hotel with some fantastic touches and facilities. The buildings, the pool, the Spa, and the gardens, are all fantastic. Tasteful, well designed, and incredibly well maintained. However, in stark contrast to the appearance, the management of this hotel is very very poor. I would summarise it by saying that the guest services team is a. absent, b. takes no ownership for the client experience, and c. lacks any empathy for what a client may expect when booking and staying in a property like this one. As soon as we checked in, there were clues all around that the management was not engaged in the client experience. We saw guests being poorly served and becoming frustrated, numerous gaps in the organisation, some of which were explained away by the fact that the hotel 'had just hosted a wedding', and an on-site team that looked tired and disinterested. The biggest challenge with our own stay, was the checkout. We were leaving early for a 10.50am flight, and discussed the arrangements with the reception the day before. We agreed that we would order a taxi at 8am, for an 8.30am collection. Sounds easy? You would think so, but for some reason the reception failed to mention that they woul"

"We would go back in a heartbeat. Everything was great. If you need alcohol, you need to bring your own but they blend fresh juices for you that are great. It's a quiet oasis. An overgrown tropical garden just outside the city. It's a taxi ride into the city and back but you could spend all day at the riad and not feel like you're missing anything. The staff is warm, inviting and authentic."