Find all hotels by Accor Hotels in Aztec, NM

"Staff is horrible,they don't explain you about the charges about a security deposit, I ended habing 5 transactions and my deposit haven't been refunded yet. Horrible service the key door didn't open at move in had to wait outside more than expected. At 4 am had to leave for work went to my car ans the door key didn't open at all, I was calling no one to open the door had to wait sitting there for 5 hours until the office opens. They don't have an emergency number. It's a horrible property overall."

"I was hoping with the time change I would be able to request a late checkout… I was denied. Otherwise, the stay was great. Staff friendly and helpful. Clean welcoming room. "

"Clean"

"The staff were very polite and helpful. Check in was quick and easy. Rooms were clean... a little disappointed with the mountain view but thats probably because the hotel is in a valley of sort. Overall experience was exceptional."

"Good price "

"No heating and dirty towels. Bed for two people way to small "

"Broken elevator, broken ice machine, dirty common areas, no hot water. good room cleanliness, staff was polite. "

"Very clean room. Close to restaurants and shopping. The restaurant at the hotel is delicious!! Quiet area and a nice brightly lit up parking lot."

"Nothing was used"