"Great customer service, they make you feel home. When you are away from home.
They always have a smile. The breakfast is great, also request to make something is always encouraged. They welcome ideas, they do go out of their way to cater.
Defintely a great bar / with Chaisa, nibbles for drinks.
Highly recommended."
"We had a fantastic stay during the Easter break. The place is a paradise!!
Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again!
"
"It was a brief stay due to the cyclone cancellations. The staff have been extremely accomodating allowing a travelling family to meet us and have breakfast then leave all our suitcases after checkout while we enjoyed some of what Denerau has to offer before moving on to our next accomadation. Thankyou The palms. We really do appreciate your hospitality. "
"Check in was super easy.
Room was very clean.
Aircon didn’t work super well (was still quite warm). Staff were fantastic nothing we asked for was too hard. "