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"This hotel benefits from an excellent location in Lincoln, within easy walking distance of the cathedral, historic centre and local amenities, making it a very convenient base for visitors. However, the rooms themselves are a bit underwhelming for the price and setting. The furnishings feel dated, with decor lacking the polish expected given how desirable the area is, and the overall space could benefit from a refresh in soft furnishings and modern touches. The bathrooms appear in need of updating, with fixtures that are functional but starting to show their age. Given such a strong location, it is easy to imagine this property being just as impressive inside as it is outside—the only thing holding it back is a light refurbishment, especially in the bathrooms and guest rooms. As it stands, it remains a good, practical three‑star choice for a city break, even if not quite as memorable on the inside as its surroundings."

"I was honestly a bit nervous about staying here, mainly because I'm a solo female traveller so staying anywhere unfamiliar is a little nerve wracking but also because of a few bad reviews. I stayed overnight as I was going on a long hike and needed somewhere to stay so I wasn't travelling back too late. The hotel held my luggage before check in then promptly handed it back when I was ready to check in, and they even held it again after check out so I could explore the city luggage free before my coach home. I was pleasantly surprised that I was on the top floor, as I am a big fan of the views and of quietness. They also had a couple of extras in the mini fridge for me for free and said it was an upgrade, maybe because I'm a new customer, but either way, it was a nice surprise. The shower didn't work, or at least, I couldn't figure it out, but the bath taps ran so I had a bath instead which was fine, the hot water ran which is all I needed after a long hike. For a three star hotel, I was pleased with everything and it was all clean. I didn't sleep the best as I was so nervous being on my own which is a shame because the beds were so comfy and the room was so big. As I plan to come to Sheffield again, I'd definitely rebook Great Western Hotel, in the hopes every room was like this one, and knowing there is nothing to worry about, so I'll sleep soundly. Thankyou!"

"Good location for the arena. Rooms were small and dated and not particularly clean. The continental breakfast was a poor choice as well. Staff member was always nice and friendly though. "

"Modern, clean "

"The air con smelt like burnt rubber so I couldn’t use it, one of the plugs blew up and damaged my charger and nearly short circuited my phone. Do not stay here, the rooms are stuffy, full of smelly people and the lifts are dirty "

"Thoroughly enjoyed our stay. Room was spotless, staff polite and friendly."

"A clean and modern hotel in a great location. The shops and food options around the hotel are great. Spacious rooms for a family of four."

"Great Location and great stay in a popular hotel - close to the city centre as well. 5 stars "

"Overall the hotel and staff were very nice and polite. The only problem we had was at the breakfast on the second morning Soft poached eggs were ordered but after waiting for 15 minutes and reminding staff, they came out like bullets! The rest of the food was quite cold as well "