Find all hotels by Horizon in Balaclava

"Great hotel, staff very good and polite and have good communication. Disappointed that a complimentary late check out wasnt available after spending over £2k and staying at the hotel for 8 days. Room card was disabled exactly at 12pm, i had left somrthing in the room when i walked out and couldnt go back in to get it. Quite disappointing to an amazing hotel. Beautiful views across the hotel and great beach. Did not really enjoy the food at the restaurants so chose to order in remaining days. Went to Maritim which is round the corner for some horse riding and there are way better facilities available there. Overall, still great."

"Staff were wonderful, views, love it!! will be back,next year, staying for two weeks 🌹"

"everything was great but the food options was above and beyond"

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"No more comments"

"One of the most beautiful resorts we have visited. The staff was so polite and very helpful. The food was also very delicious. We would come back and also recommend to anyone. "

"The service needs to be impeovwe. We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in."

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"I had a wonderful vacation in the Resort, and my overall experience was excellent. The resort is beautiful, relaxing, and very well maintained, making it the perfect place to unwind and enjoy Mauritius. I would like to give a special thank you to the housekeeping supervisor for his outstanding service. Late at night, around 12:00 a.m., when some food was accidentally spilled on the deck, he personally came to assist. He brought a mop and cleaned the area himself with great care and professionalism. This level of dedication, especially at such a late hour, truly reflects the high standards and genuine hospitality of the resort staff. Moments like this made my stay even more special. I truly appreciate the kindness and responsiveness of the team, and I would definitely recommend this resort to anyone looking for excellent service and a memorable vacation in Mauritius."