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White Rock Castle Suite Hotel & SPA

3.5 star property
Family-friendly hotel with a full-service spa and area shuttle service

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Photo gallery for White Rock Castle Suite Hotel & SPA

Property entrance
Seasonal outdoor pool
Lobby
Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy
Studio, 2 Twin Beds, Kitchenette | Living area | Flat-screen TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Spa
  • Pet friendly
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Queen Bed, Sea View

Deluxe Room, 1 Queen Bed, Sea View | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Sea View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Satellite channels
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

In-room safe, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Park View

In-room dining

Junior Suite, Park View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Park view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
22 Akad. Daki Jordanov Street, Balchik, 9600

What's nearby

  • Balchik Palace - 7 min walk - 0.6 km
  • Balchik Central Beach - 7 min drive - 2.2 km
  • Lighthouse Golf Club - 7 min drive - 6.6 km
  • BlackSeaRama Golf Club - 9 min drive - 8.8 km
  • Albena Beach - 12 min drive - 8.7 km

Getting around

  • Varna (VAR-Varna Intl.) - 58 min drive

Restaurants

  • ‪Veroni - ‬5 min drive
  • ‪Bar Fantasy - ‬2 min drive
  • ‪Queen's Winery House - ‬7 min walk
  • ‪Makali - ‬15 min walk
  • ‪Lighthouse Lobby Bar - ‬9 min drive

About this property

White Rock Castle Suite Hotel & SPA

Family-friendly hotel by the sea
You can look forward to an adjacent golf course, a poolside bar, and a rooftop terrace at White Rock Castle Suite Hotel & SPA. Active travelers can enjoy cycling at this hotel. Treat yourself to aromatherapy, a massage, or a body scrub at the onsite spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby
Room features
All 93 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Refrigerators, art supplies, and coffee/tea makers

Languages

Bulgarian, English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between December 1 and April 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night
  • Facilities fee: EUR 5 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that beverages are not included in Half-Board and Full-Board rates.

Property is also known as

White Rock Castle Suite Hotel Balchik
White Rock Castle Suite Hotel
White Rock Castle Suite Balchik
White Rock Castle Suite
White Rock Suite & Spa Balchik
White Rock Castle Suite Hotel & SPA Hotel
White Rock Castle Suite Hotel & SPA Balchik
White Rock Castle Suite Hotel & SPA Hotel Balchik

Frequently asked questions

Does White Rock Castle Suite Hotel & SPA have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is White Rock Castle Suite Hotel & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at White Rock Castle Suite Hotel & SPA?

Self parking is free at this property.

What time is check-in at White Rock Castle Suite Hotel & SPA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at White Rock Castle Suite Hotel & SPA?

Check-out is at noon.

Does White Rock Castle Suite Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60.00 per vehicle applies.

Where is White Rock Castle Suite Hotel & SPA located?

This family-friendly Balchik hotel is located by the sea, within 1 mi (2 km) of Balchik Palace, Ethnographic Museum, and City Historical Museum. Balchik Central Beach is 1.3 mi (2.1 km) away.

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White Rock Castle Suite Hotel & SPA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 15 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

Stayed 3 nights in Sep 2022

6/10

Stayed 1 night in Sep 2022

10/10

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Stayed 2 nights in Sep 2020

6/10

Stayed 1 night in Sep 2019

8/10

Stayed 3 nights in Aug 2019

8/10

Stayed 6 nights in Jul 2019

8/10

4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
Stayed 4 nights in Jul 2019

8/10

Stayed 4 nights in Jul 2019

8/10

Stayed 1 night in Apr 2019

8/10

Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
Stayed 1 night in Aug 2018

4/10

We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
Stayed 1 night in Jul 2018

8/10

Stayed 2 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

8/10

Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10

Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

4/10

The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 7 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10

Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
This review was submitted before 2018 and has not been verified.

8/10

Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
This review was submitted before 2018 and has not been verified.

2/10

Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.
This review was submitted before 2018 and has not been verified.

6/10

Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.
This review was submitted before 2018 and has not been verified.

6/10

The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
This review was submitted before 2018 and has not been verified.

8/10

Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.