Skip to main content

White Rock Castle Suite Hotel & SPA

3.5 star property
Seaside relaxation meets coastal adventure at this beachfront retreat with rooftop views and wellness facilities

Choose dates to view prices

White Rock Castle Suite Hotel & SPA, by the sea, offers a peaceful getaway. Enjoy sea views from the rooftop terrace, book aromatherapy at the spa, or relax at the two pools. The property provides in-room WiFi, and guests often praise the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 314
AED 343 total
includes taxes & fees
25 May - 26 May

Similar properties

Exterior
Lighthouse Golf and Spa Hotel
Balchik
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
8.4 out of 10, Very Good, 63 reviews
The price is AED 489
AED 533 total
includes taxes & fees
27 May - 28 May
Lighthouse Golf and Spa Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 1 and April 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night
  • Facilities fee: EUR 5 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that beverages are not included in Half-Board and Full-Board rates.

Frequently asked questions

Does White Rock Castle Suite Hotel & SPA have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at White Rock Castle Suite Hotel & SPA?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at White Rock Castle Suite Hotel & SPA on 25 May 2026 start from AED 314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is White Rock Castle Suite Hotel & SPA pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at White Rock Castle Suite Hotel & SPA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at White Rock Castle Suite Hotel & SPA?

Check-out is at noon.

Does White Rock Castle Suite Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 60.00 per vehicle applies.

Where is White Rock Castle Suite Hotel & SPA located?

This family-friendly Balchik hotel is located by the sea, within a 10-minute walk of Balchik Palace and Queen Marie’s Castle in Balchik. Ethnographic Museum and City Historical Museum are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.4

Good

8.0

Cleanliness

7.4

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 15 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

4/10 Poor

Damyan

Tv not working,beds was not comfortable at all
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Char

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

R

Disliked: Cleanliness, property conditions & facilities, room comfort
We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo perfecto

Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Vanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spacious room. Good breakfast.

Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Stayed 2 nights in Jul 2017
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Basic hotel

The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent, stilig, fin beliggenhet og topp personal!

Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Stayed 7 nights in Jun 2017
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good facilities

Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
Verified

8/10 Good

jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon séjour, à refaire !

séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Handy for the botanical gardens.

Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
Verified

2/10 Terrible

Joanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odradzam ten hotel

Dramat, kraj dziki jak i jego mieszkańcy.Hotel brudny z mrówkami ,a jedzenie jeszcze gorsze.Odradzam wszystkim.
Verified

6/10 Okay

GuAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel sympa et accueillant mais...

Séjour avec deux enfants (3 et 5 ans) dans une Executive Suite. Excellent hôtel refait à neuf mais la nourriture y est franchement infâme. Nous n'avons testé que le petit déjeuner mais cela nous a suffit. Bref, dommage car l'hotel a un excellent potentiel.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel amenities, poor service

Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.
Verified

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway for a couple of days

The hotel was perfect for a week-end get away (it could be suitable for even longer visits). Very nice furniture, the studio was excellent - very nice furniture, very clean and with a nice view. I was pleasantly surprised when I walked in.
Verified

8/10 Good

Iuliana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not for 2 couples

Nice big room with kitchinet and minifridge. The hotel and the room were clean and bright, beautifully furnished, but not a good place for 2 couples. We booked a suite (king suite) but the sofabed was very very unconfortable. Breakfast and dinner was very good. Nice pool and comfortable sunbeds. The apartment suite for 4 had only two chairs on the balcony and also you couldn't actually see the sea. In their description they said sea-view, but actually u can see only trees. You have to pay the entrance to the botanical garden (7 leva) if u want to see the castle (5 leva). 30 minutes to the beach.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Disappointment

Big hotel with a few parking spaces available , needed to park very late and leave early on other businesses parking lot luckily for me my schedule involved at 6am going out and coming back at 10 pm but otherwise no parking space. Internet extremely slow never was able to check my e-mail , TV picture horrible probably non HD or digital and couldn't figure what language was the menu . Noisy ( probably thin walls .
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Dania

Stayed 1 night in Sep 2022
Verified

6/10 Okay

Craig

Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Verified

8/10 Good

brasoveanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019