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"While being an older hotel, we were pleased with the cleanliness and upkeep. It felt old world plush. We knew from reviews the beds would be hard (and they were) but we slept very solidly. We loved our balcony although the weather turned abruptly cold the second the sun went down. We arrived after there had been flooding earlier in the week, but it did not affect us in any way. The staff was wonderful. "

"The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel "

"Very friendly and helpful staff. Regular shuttle to and from hotel to town that coordinated with ferry times. "

"I had a great stay at B&B Hotel Bergamo City. The hotel is clean, modern, and comfortable, with surprisingly quiet rooms despite being located on a main road. The soundproofing and blackout curtains really help ensure a restful night. The breakfast selection was varied and satisfying, offering a good start to the day. The hotel also provides parking facilities, which is a big plus if you're driving. One of the best aspects is its location. It's just a short walk from the train station, making day trips to Milan super convenient — only €9 return and about an hour's travel. Additionally, the Città Alta, Bergamo’s historic upper town, is within walking distance and absolutely worth spending a day exploring. Staff were friendly and helpful, and the WiFi was reliable throughout the stay. Overall, this hotel offers great value for money and is a solid choice for both leisure and business travelers."

"Delightful hotel - we would happily stay again. Quite centrally located in a nice area (although all of Bergamo seemed very pleasant from what we saw). Spacious bedrooms, reception staff extremely helpful with booking taxis and so on. A welcome drink on the first night was a lovely bonus. We didn't sample the breakfast as there are so many cafes in the city to try, but it looked good. All in all a very pleasant hotel indeed - can't wait to return to Bergamo and the Arli hotel will be high on our list of places to stay. "

"Beautiful hotel with exceptional service "

"Very nice for our overnight stay staff professional and helpful and standard of accomodation high "

"Well placed location for our trip, staff were so friendly and helpful with any questions we had. Great amenities and activities on site. 10/10 service, could ask for more. Will happily stay again! "

"The staff woke me up at my last night because they had a confusion with the rooms. "