Balsam Vacations

"Staff was very friendly and accommodating. For the building being over 100 years it is in great condition. Comfortable bed. Shower was a little tricky in the claw tub, so be careful. We did not eat at the Inn but that did have a nice small menu that looked good. Uber does work in the area, I advanced book my Uber and not last minute. Peaceful and quite. I would stay again. Be careful driving up the hill to the property. The beginning is fine, but the switch back right turn was tricky for me...

"Excellent staff and beautiful property."

"The views from the room were wonderful and with the 4 lane road several blocks away there was easy and quick access to all parts of Waynesville City. The breakfast was excellent also."

"The location, the layout of the room was great (king room), everything was great. The only thing missing was that there were no bars in the shower area. Looking forward to the next time. Many of the families are return customers. I will be one too."

"Great location"

"The bed was terrible! There was a hole worn on one side and my husband and I both had back aches from staying only two nights. The front desk guy (Ramone) on Sunday stayed on his phone the entire time the young lady was working on breakfast, restocking, and check outs. Breakfast was not up to par at all. The cereal was old, eggs cold, and the 24 hour coffee was hot water and decaf only."

"Staff is so very nice and helpful. The owners are great people. We love staying here for our trips up. Look forward to our next time."

"Soda machine not working. Breakfast offering not up to standards other choice hotels."