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"Breakfast was nice , male staff particularly rude & unfriendly maybe would benefit from some additional training, canned Guinness is a no no too particular when you have a tap on the bar top !!! "

"The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged. "

"Rooms were clean, staffwas courteous enough. The location of hotel is very convenient to reach places and also for food. The hotel is on high street and boat rides are just across the road. There is limited parking infront of hotel. Down sides are on-going construction which make sit a bit noisy during day and also dusty. The suites were behind the main bulding without any lifts, so we had to carry our luggage upstairs without any help from staff. The rooms deco was good. Two downsides were the power shower has very poor pressure and they should consider upgrading the electric shower to one with pumps. Other down side was that the sofa bed was very uncomfortable due to springs from mattress would abutt against the body. Property should consider upgrading that as well. The hot breakfast has only one option for vegetarians and should provide more options for £12 charged. All in all, it was a bittersweet experience. I hope in new ongoing construction work, property will consider some of the suggestions. When we go next time to Fort williams, i will shortlist this place as one of the options but would go for some other if available. "

"Room was clean, lovely location and friendly staff"

"Our room was quite basic and a bit dated, but clean and tidy. There was a great selection of options for breakfast and it was delicious! The staff were all very friendly and helpful. We had a lovely meal the night before for my Dad's 80th and the food was delicious and the staff were very attentive. Thank you!"

"The hotel is okay but clearly too expensive for the standard offered. Sadly not even breakfast included in the high rate, although hotels in the area tend to be expensive."

"Beautiful building but far from anything so difficult if you don’t have a car. Can not walk to anything."

"Everything was great, loved staying here"

"So wonderful! Clean cosy room with a large bathroom. Lots of amenities and felt very comfortable. Breakfast was excellent. Would definitely recommend staying here. "