Close to Upper Hot Springs, Otter Basement has plenty to offer. Guests can connect to free in-room WiFi.
Reviews
8.88.8 out of 10
Excellent
Entire home
3 bedrooms2 bathroomsSleeps 7
Popular amenities
Kitchen
Parking included
Free WiFi
Add dates for prices
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Otter Basement
This vacation home features free self parking and free WiFi in public areas. The vacation home provides 2 bathrooms and a kitchenette, plus free WiFi and a flat-screen TV with cable channels.
45-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Accommodations all include kitchenettes. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Property amenities
Ski
Cross-country skiing nearby
Ski area nearby
Ski lifts nearby
Ski runs nearby
Snowboarding nearby
Internet
Available in the house: Free WiFi
Parking and transportation
Free uncovered self parking on site
Bedrooms
3 bedrooms
Bedsheets provided
Bathroom
2 private bathrooms
Bathtub or shower
Shampoo
Soap
Toilet paper
Entertainment
45-inch flat-screen TV with cable channels
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevator
Location highlights
In a national park
In the mountains
Things to do
Bicycle rentals nearby
Hiking/biking trails nearby
Mountain climbing nearby
Rock climbing nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 500 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Otter Basement Banff
Otter Basement Private vacation home
Otter Basement Private vacation home Banff
About the neighborhood
Located in Downtown District, a neighborhood in Banff, this vacation home is in the mountains and in a national park. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Banff Park Museum and Victoria Glacier are also worth visiting. Enjoy the great outdoors with mountain climbing, ziplining, and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. Visit our Banff travel guide
Check-in start time: 5:00 PM; Check-in end time: midnight.
What time is check-out at Otter Basement?
Check-out is at noon.
Where is Otter Basement located?
Located in Downtown District, this vacation home is within a 15-minute walk of Canadian Ski Museum West, Banff Lake Louise Tourism Bureau, and Banff National Park Information Centre. Banff Legacy Trail and Banff Centre for Arts and Creativity are also within 10 minutes. Banff Station is 12 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Otter Basement Reviews
Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 5 reviews
10 - Excellent
2
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
9.2
Cleanliness
7.0
Amenities
7.0
Property conditions & facilities
Reviews
10/10 Excellent
Mallorie
2 September 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot for a group of people with the 3 rooms and 3 bathrooms
Mallorie
Stayed 2 nights in Aug 2023
8/10 Good
Gemma
9 June 2024
Liked: Cleanliness, room comfort, communication
Awesome location, can walk to downtown in 2min.
Showers and toilets are a little tight for larger people but clean and nice to have 3 bathrooms.
Fridges big enough to fit pizza boxes, cutlery, cups, everything else you need.
Could use a coffee pot was my only complaint lol
Gemma
Stayed 2 nights in Jun 2024
8/10 Good
Ann Margaret
18 May 2025
Liked: Cleanliness, communication
conveniently located 2 blocks away from Downtown Banff. Great deal for 3 bedrooms with 3 bathrooms. great communication with the owners, they responded even if it was late at 12am. Space was clean. shower spaces are a bit small. Had a bit of an issue with the temperature. the place was cozy and too warm for our tastes, we had to open the windows. overally great value if you are travelling with a big family
Ann Margaret
Stayed 2 nights in May 2025
10/10 Excellent
Samira
18 June 2025
Liked: Cleanliness, room comfort, communication
It was an amazing place and very comfortable and beautiful and quite which I appreciated.
Samira
Stayed 2 nights in Jun 2025
8/10 Good
Shuk Ching
4 April 2023
Liked: Cleanliness, room comfort, communication
Clean & good beds for holiday.
Quick arrangement to fix tape water leakage & non function lights.