Hotel Zepter Palace is located in Banja Luka. Shoppers can check out Delta Planet Shopping Mall, while everyone can enjoy the natural beauty of Park Petar Kocic and Vrbas River.
Orthodox Sanctuary of Christ the Savior - 9 min walk
Grand Trade Banja Luka - 15 min walk
Getting around
Banja Luka Station - 14 min drive
Banja Luka (BNX-Banja Luka Intl.) - 36 min drive
Restaurants
Hotel Slavija - 3 min walk
Rotkvica - 8 min walk
Leskovački roštilj 016 - 3 min walk
Krug - 6 min walk
Pod Lipom - 2 min walk
About this property
Hotel Zepter Palace
Transformed hotel, renovated in 2020
Take advantage of free breakfast, a terrace, and laundry facilities at Hotel Zepter Palace. A bar and a restaurant are available to all guests.
Other perks include:
A 24-hour front desk, a front-desk safe, and an elevator
3 meeting rooms
Room features
All 66 rooms feature comforts such as air conditioning, as well as thoughtful touches like sound-insulated walls and minibars.
Other conveniences in all rooms include:
Showers, free toiletries, and hair dryers
Flat-screen TVs with cable channels
Heating, daily housekeeping, and desks
Languages
English, German
Property amenities
Food and drink
1 restaurant
1 bar
Room service available
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Business services
Meeting rooms - 3
Outdoors
Terrace
Accessibility
Elevator
More
Renovated entire property - December 2020
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Minibar
More
Desk
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.22 per day
Property payment types
Important information
Optional extras
Rollaway bed fee: EUR 10.22 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Hotel Palas Banja Luka
Palas Banja Luka
Hotel Palas
Hotel Zepter Palace Hotel
Hotel Zepter Palace Banja Luka
Hotel Zepter Palace Hotel Banja Luka
Frequently asked questions
Is Hotel Zepter Palace pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Zepter Palace?
Check-in start time: noon; Check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Zepter Palace?
Check-out is at noon.
Where is Hotel Zepter Palace located?
Situated in Banja Luka, this hotel is within a 5-minute walk of Kastel Fortress and Ferhadija Džamija. Park Petar Kocic and Muzej Republike Srpske are also within 10 minutes.
Hotel Zepter Palace Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 25 reviews" "
10 - Excellent
13
Rating 8 - Good. 5 out of 25 reviews" "
8 - Good
5
Rating 6 - Okay. 2 out of 25 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 25 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 25 reviews" "
2 - Terrible
3
7.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Excellent
Carmello
5 Nov, 2023
Carmello
Stayed 1 night in Nov 2023
10/10 Excellent
Slobodan, Commack
12 Jul, 2023
Slobodan
Stayed 2 nights in Jul 2023
8/10 Good
Sanjin
Business traveler
2 May, 2023
Liked: Staff & service, room comfort
The great position
The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...