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"The staff at Hotel The Botanik were em very friendly and spoke good English. The property is conveniently located between two metro stations and a short walk to Gwangjang Market. The signature suite (two queen bedrooms) was great for our family and had the bonus of in room laundry appliances and a full size fridge freezer. I would highly recommend this accommodation. Just a short walk and metro ride to the main centres. "

"I want to praise two staff, Angel and Sally at the front desk. I stayed 4 nights. The 3rd day I got sick from heat and ate wrong food. Staff Angel went above and beyond helped me order take-out so I can have some decent soup to heal my stomach at 9pm. Sally was also a super staff. I hope her hotel manager treasure her presence because nowadays it’s hard to find staff that truly cares for guests’ needs. Especially so many People in and out everyday. Sally helped me booked massage and order take away meal. She was really patience noted I’m in my 60s and slow in cores. Thank you Angel and Sally. I hope to see you both well and promote to upper staff next time I see you again. I will always remember the good experience at Fraser hotel. Thank you :)"

"It was clean and the staff are professional and very friendly and helpful. COEX mall is within walking distance, along with other places. Loved this place! I even got some welcome goodies from them, along with some water and snacks!!!"

"Cleanliness, dining around so convenient. So quiet love the place, we'll come back again."

"Always the most reliable service, my favorite place to stay in kangbook Seoul"

"매우 깨끗했고 직원들이 친절했으며 롯데월드를 이용할 때 너무 편리했고 수영장도 너무 좋아서, 아이들과 호캉스하기에 최고입니다. "

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"Excellent experience for staying here!"