Search Chalets in Bansko

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Great location, close to gondola station, bars restaurants, supermarkets etc but nice quiet area and no disturbance."

"Clean easy to find, with secure off road parking."

"The staff were very helpful and the view from the apartment were amazing. Had a great time."

"Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too"

"friendly and helpful staff, good location "

" Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars "

"Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience."

"nice and friendly"

"A very nice hotel great spa Staff very helpfull "