"bell'albergo tranquillo e riservato"

"Front desk check-in was friendly enough but room, although Superior at 280euro for the night, was dirty - floors and bathroom. No place to set luggage. Shower was decent. Pool area bar drinks weak and super expensive. Bar shut down and patrons rushed out at 748pm. Spa advertised as open until 9pm but went down to use at 810pm and was told it will close at 830pm due to “upstairs shutting down water”. Huh? And they will charge 20 euro for spa access since booked through Expedia and not hotel...