"The hotel is lovely. We arrived to find we had been upgraded from the snug to a double bedroom with a view which was lovely. But disappointed not to have a bath even after an upgrade though. There are a lot of stairs to get anywhere, which was fine but worth noting. There is access to the lake outside via a path and some stairs which is lovely.
The spa was great but as they are doing some work on it the outside bit wasn't available. This was fine as we were alerted to this, but there were also no changing facilities which we were not made aware of until we arrived. This meant walking through the hotel in the very snug dressing gown and slippers they provided, which was not ideal. It also meant that you could not access the spa after checking out as there was nowhere.to change, which wss a shame.
All the staff were brilliant and the restaurant/bar/lounge area was great. We were not overly impressed with the food though. I didn't want much for tea and fancied the goats cheese balls off the small bites menu, but they had run out. So I ordered fish goujons and was presented with a pile of fish fingers - not very gourmet and definitely over priced! At breakfast we were asked for our cooked order before we had sat down and it arrived before we had chance to make the toast. We both had poached eggs which were a little undercooked, which was a shame. The continental selection was good though.
Overall, a nice stay and we would return but would probably not have our tea there."