"First of all, we really had a wonderful stay, we were in beachfront balcony rooms with 3 family units. The beach was amazing, the pool very good (sometimes crowded but never so that you couldn't get a lounger), plenty of towels which we all appreciated. The restaurant and bar were also really good (the bar closed early once weeknight due to few customers, that was a bummer). The Starbucks in the lobby was a hot with 2 of the families. All the staff were outstanding - super friendly, helpful, went out of their way to make us feel like valued customers. They weree short of cleaning staff which I understand in these times, but they did a great job when they came (sand gets everywhere). The only downside: one room had bedbugs, which of course is terrible, we think they were in the bed and the couch. We came home with some even though we were super careful. It was a pain to move rooms, but again staff were great about it, comped us some things. But bringing them home, having to wash and freeze everything twice. It was a pain. We were successful after the second round of washing. So that part was terrible, but even so we really had a great family vacation! The hotel overall seems like a great place with great people that isn't getting revamped as it should. I do hope they replace the couch and mattresses in that room!!!"
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