"The front desk staff, Lauren in the evening and Morgan on day shift, were excellent!
The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she...
"The staff was helpful and put a bulb in when it blew out. The housekeeping staff was so nice . Everybody that works here was on point and you couldn't ask for a better staff here."
"Stay was ok, except when we went to get in bed the sheets were definitely dirty still.. there was visible dirt and crumbs… staff was very kind though, there weren’t any additional rooms available but they did get us clean bedding, that we had to put on ourselves. The overall it was fine."