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"Everything was great the room was clean the staff were awesome. I used grab for my ride which was very convenient I don’t think they had an airport shuttle. My only issue is the tv did not have really good channels compared to the other hotels I stayed at and I had a hard time adjusting the a/c temperature "

"Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,"

"Great staff very friendly front desk house keeping dinning Laundry Suggestion need large weight scare front desk to weight luggage’s "

"Hotel service and care is always excellent in Asia. No difference with all the staff at Grand Santa Signature KL. Hotel lobby is in the smaller side, but very comfy and clean and has all the amenities of bigger hotel. Breakfast has many selection, but the western option is rather limited. However seating is plentiful and all the staff were delightful. Cleanliness was also very good. In our second stay within a week, we were given a larger room in the 2nd floor. We were quite pleased because the previous room in 7th floor was quite tiny. The rooms were very clean. The bathroom was also clean and well equipped. The AC which is very important, worked very well in both rooms. Overall we are very pleased with our stay at Grand Santa Signature. We will definitely book again due to the above comments and its proximity to KLCC and other attractions. "

"Breakfast is good"

"We had a very warm welcome, assistance with our luggage and refreshing cool fruit juice to help us settle in. Everything went well. The mini bar refill each day owas great as was the ,"afternoon tea" , 'happy hour" and drink offers . There was a good range of options for the breakfast buffet. Location was good. We enjoyed the rooftop pool and a little drink or two. If I visit KL again I would stay at this hotel again. We felt well looked after. Thank you."

"Great Location "

"Helpful & courteous staff... clean and big room ... "

"What an unexpected and pleasant surprise this hotel turned out to be! The suite in the residence had amazing views of downtown KL. The kitchen was well equipped and the bathrooms all had bidets with warmed seats. The elevators were fast and very secure too. Parking was super easy. We will definitely stay here again."