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"I like staying here a few times a year. The staff are fantastic, they are great about storing luggage, there is a pool, it is near a number of places to eat, I always sleep well here. Great beds, big lovely bath tubs, and good tea options. I will always return here. "

"The room was clean and comfortable and staff were great. I believe it is important that guests know that the shower and toilet is separated from the bed with frosted glass. This is not always a comfortable situation to be in as one is too exposed "

"Spa was amazing. Very central ,very near shops and restaurants. "

"We really enjoyed the hotel, room , bar and breakfast as well. The staff was absolutely helpful and friendly. The hotel is situated in the heart of the town. It was great to staying in this hotel. "

"yes,location excellent"

"Room was ok , but needs abit of tlc Hotel could do with abit of updating But its in a good location for getting into bath "

"Definately NOT a 5 star hotel. Rooms in massive need of updating, and the spa also. The Spa when we went was very messy, paper cups and peoples slippers/robes on floor scattered about. Looks like in need to some TLC. Visited Bath many a time and far nicer places to stay in my opinion, especially for the price. Building is beautiful, breakfast was as expected, check in fine, staff lovely, location ok 10 min walk into centre - just desperately needs some updating. "

"A1*+"

"All good. Can't complain."