"Gentleman that checked me in at the front desk was very helpful polite,and courteous"

"Refund expected. We were asked to leave, no water no electricity and had to walk from the 9th floor down"

"Always nice to stay at this property when visiting my Penn student. The bed was super comfortable but the bathroom was a little shabby this time. Also didn’t have cash for valet tip and asked the front desk if there was a cash machine. It was down due to building maintenance. She didn’t inform me the valets can accept Venmo. I was so worried I wouldn’t be able to tip!"