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"Beautiful scenery , amazing design , sweet staff "

"Definitely not a 4start hotel, I would say its maybe 2 stars at best. Originally, we were put in a handicap room that did not have a toilet seat, had tears in the toilet (unsanitary), had used shampoo containers in the shower (so was likely not cleaned well) and had a horrible smell from the shower bathroom like sewage. We arrived late at night so we stayed and first thing in the morning asked to change rooms. The front desk staff was very rude and annoyed at the request and refused to move us. When, I said that I would need to cancel the remaining nights to find a new hotel, then they looked to change rooms but gave us a VERY hard time about it. The new room was only ok, at least no smell. They claim that in the future they will make all rooms handicap accessible, meaning no toilet seats and open showers, which I find very uncomfortable for families. The beds are not comfortable, the hotel is very out of the way and breakfast is quite limited (at least friendly staff for breakfast). We will definitely not stay at this hotel again. "

"Very clean and comfortable room with all the amenities. The included breakfast buffet was exceptional and we had a view to the lake from our table that we we will remember forever!! A free shuttle to and from the train station was an asset. Very friendly personnel. We ate at La visteria in the hotel and had the most wonderful culinary experience , michelin type experience, although not michelin starred or Bib awarded restaurant , certainly was at this level. Highly recommended."

"Clean room and great shower. Very nice details around hotel and staff pleasant would stay again"

"Clean rooms, excellent breakfast and superb staff"

"Breakfast options were first class. There were plenty of options. Food was fresh and relpenished very quickly. "

"The hotel room was nice and clean. Disappointing that there were paper cups and wooden stirrers in the room, not real mugs and spoons!"

"So well done. Excellent in every way. In fact our week was so excellent it’s hard to know where to start. Probably most important is to mention how the staff was the best possible. In all positions going to any length to provide us top notch service. I would mention Maggie as the most outstanding. We will recommend Il Perla to everyone we know. A week we will never forget. Thank you."

"Lovely, well located hotel. Close to all amenities eg rail and bus station, shops, Citta Alta, bars and restaurants. Staff very helpful and friendy. Good choice of food in restaurant. Beds very comfortable. It was a shame i only stayed a week. I would have liked to stayed longer. I would definately return again."