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"Staff were very helpful, the breakfast was very good and the hotel was clean."

"Very comfortable room, great location, nice breakfast "

"The hotel welcome here was outstanding. I stupidly arrived having booked the wrong date and the reception staff couldn’t do enough to help me sort it out. The rooms are so cosy and I really look forward to coming here again. The staff here understand hospitality. Outstanding and thank you for looking after us! "

"This hotel is amazing! We booked our stay there based on the pictures online. We had no idea how beautiful the place would be. We stayed in a converted Georgian townhouse. To get to our room, we walked through the center garden to a different building. It was exquisite and made you feel the history of the buildings. The location was perfect. We were within a five minute walk of the Roman baths and the Pump Room. It took us about fifteen minutes to get to the Jane Austen Society, the Roman Circus, and the Royal Crescent. I would recommned this hotel to anyone. "

"Friendly and helpful reception staff. Comfortable room. Clean and quiet. Ideally located for our concert venue. Handy parking."

"Friendly staff. Clean room. Good experience."

"Very good "

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Absolutely beautiful hotel with really comfy beds. Service was great and a brilliant location. Will definitely stay here again. Hot food was slow being refilled at breakfast but the food was very nice. "