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"Everything was great except the toilet in the bathroom was too low to the floor. I didn't think to request a handicap room, however, a friend that was staying in a handicap room when we were there said that the bed was too low to the floor and asked to be moved. Otherwise everything was great. Perhaps you may consult the ADA for suggestions on improving the accessibility."

"Nice room friendly staff "

"Everything was perfect"

"The room was very dirty. Stains everywhere. Dirty rag outside the door. I felt dirty the whole time I was staying there but thankfully it was only one night. I would never return. I don't usually leave reviews but I'm taking the time to leave this one, so no one makes the same mistake I did. "

"Super friendly staff, fun kickback perks. Overall just a great stay"

"Breakfast could of been better.Not horrible but not fresh."

"Account for parking ahead - I had to go to a public lot a few blocks away but it isn't expensive anywhere around and I had no issues really, just had to figure it out. Really cool place to stay for a bit of Richmond history and very walkable area."

"The room was dirty. The bathroom smelled terrible. The receptionist was rude. The elevator wasn't working, and when I told them I had knee problems, they simply said, "If you don't like it, take your money back and find another place." The entire building smells bad—specifically of cigarette smoke. The woman working the front desk is the rudest person I have ever met."

"Great location and nice property."