2/10 سيّئ للغاية
James
مسافر برفقة مجموعة
2025 يوليو 31
عناصر لم تنل الإعجاب: النظافة وحالة المنشأة ومرافقها
When we got into our room there was a “box” of some sort on the chair that was plugged in and a faint smell
After the air conditioner ran for a while the smell got worse.
We fell asleep and both woke up in the middle of the night with difficulty breathing, coughing, nausea and tightness in our chest.
I went to the front desk and was told that the box was an ionizer that they used to kill germs and viruses.
They had us swap rooms at 2AM and the new room was better. But we are both still coughing .
I went back to the bad room in the morning to make sure we didn’t leave anything and the smell was so strong I almost puked.
I cannot believe they put us on a room that had an air conditioner that was doing this.
Also, when I asked to talk to a manager, I was told he would not be in until the afternoon and he would contact me. He didn’t!!
Also one couple with our group had a room where the bathroom wasn’t cleaned and there was fecal matter all over.
They also got a new room, but apparently putting guests in good rooms initially is not important
James
أقام ليلة واحدة (1) في شهر يوليو عام 2025