Search Chalets in Big Island

"Room was not clean, sheets looked dirty. Booked this one because it has a pool. Problem was they had swim lessons for kids in the community from check in to 7pm! Staff was rude. The door to outside did not lock correctly."

"The floor we were on was loud "

"The staff and hotel were great, but the bed and pillows were terrible. The pillows were so flat the the mattress is worn thin. Too bad, because everything else was great. "

"Hotel was nice overall. Food menu was limited and a little pricey "

"Breakfast is not great, but the coffee is. Staff is wonderful Typically, the room is clean, but this time there was suspicious, slimy fluid on the lamp switch."

"Everything was perfect!"

"Breakfast foods not at proper temperature. Eggs, sausages were cold coming out of the pans. Wouldn't even melt butter. Can't comment on the cold as I didn't have anything cold. Food assortment was good. Everything in that area was clean, organized and well-stocked. Just needed foods kept at proper temps. Our room bath floor had coffee spills on it that were pretty old. The dirt stuck on top of them gave that away. Seeing that makes me wonder what else got skipped. Hallway also had spills and was sticky. Hmmm... I will say the room did not have that stuffy smell a lot of hotel rooms have. That was a pleasant surprise. The staff was extremely respectful, pleasant and helpful. The negatives could just have been a fluke. I would book here again to see if the issues resolved. "

"The breakfast bar was clint queen.The food was good"

"Perfect for a one night stay while in the area. Close to the mass border"