Find all hotels by Independent in Big Lake, MN

"The experience was honestly amazing. The staff every single one was so kind and caring. They treated everyone amazing. They went above and beyond for me when my rental vehicle key fob was not working and 5 staff member included the front desk manager came and we put our heads together an opened it. When that didn’t work they gave us free food and allowed us to wait for roadside assistance comfortably. I will definitely recommend and will be back for sure. They were in such good spirits too with spring break and craziness happening! Keep up the great work! Ps food was great too!"

"Air and heat worked ,clean linens,good shower pressure,good location "

"Pool was broken, told us after we pd. Lamps didn't work. Shower didn't work. Hot brkfast, ha what a joke!!! "

"The breakfast was ok, one day the eggs were hard. The hot waffles were excellent. The hot tub was just right but the pool could have been a little hotter. The sauna room was out of service. The staff was very friendly and professional and the rooms were clean and tidy. On my arrival, the smoke detector in my room went off multiple times through the night and the last night of my stay, it did the same thing. "

"Excellent staff and room was very clean. Parking was Limited due to one corner of lot not draining and under some water. Another parking spot and adjacent area was full of cigarette butts"

"It was an amazing place "

"Clean room staff great"

"there is need to improve breakfast, need to add more to be called breakfast. There were no fruts. The AC was good."

"Very nice hotel."