Find all hotels by Independent in Big Lake, MN

"We were disappointed in the pool. It said it was heated but was cold. The table light next to the bed was missing and was never replaced after requesting it. Also there were no towels."

"I enjoyed my stay. The staff is always very friendly and helpful!"

"The hot tub wasn’t working, one of the elevators was down and the other wasn’t very fast. Their breakfast was not that great either. Their rooms were very nice and big."

"Did not have time to use it. Wish we could have. Would come again"

"The parking was easy and the heat worked great! No complaints."

"Room was freezing when we got in heat wasn't working in the bathroom at all. Bed had dirty blankets the extra sofa chair was stained and dirty. Bathroom didn't look like it was clean. One positive thing I can say is the staff is very friendly and kind. "

"We started out a little rough as in the host never got back to me with a code to get the key. The house was absolutely awesome for our get together very spacious and clean (except we think the showers should be bleached they have a little mold) Must be an owner new to rentals as there were no hot pads and hardly any pans NO glasses (but plenty of coffee cups) very few bath, hand towels or washcloths. I think if the dishes and towel, hotpads were addressed this place would be a 10/10!"

"The place was disgusting / dirty / run down. The rooms smelled awful. The pool was a joke - I wouldn't even let my daughter put her feet in. The reviews/pictures for this hotel do not match at all. Usually AmericInn hotels are pretty great - but this one not so much. I ended up leaving. "

"Making sure there is hand soap in every room."