Find Beach Hotels in Bilbrook

"Though the review isnt as good as it could be , let me explain. From 11pm until around 5am there was extreme bangining and drilling to a point it was that loud it was like they wasdirectly above my room on the roof, it was unbelievable. When we went for belreakfast ( which was very nice i might add ) i was ready to go mad and have a shout out over it but instead the young girl that was working handled the situation like a pro, calmed the situation , listened to the videos i had taken and advised it was not acceptable and got on the phone to the owners and she came back and said we could have another night free of charge didnt matter when andcould not apologise more. All the staff were amazing and what made it even nicer , while waiting for breakfast we are sat and allcwe could hear was the chef singing while cooking , ( sunday morning early and was singing away , AMAZING , he must be very happy in his work , let me sumerise, Out of 10 i give the place a 9 , the staff i give 10 and esp the young lady i wish i got her name but she deservs a 12 out of 10 highly reccomend the place"

"Everything was great apart from being told we were having a free upgrade from family room which really wasn’t had a couple above us making noise walking around all night and early hours in the morning reported this in the morning reception not really that bothered"

"It is a pleasure to stay at this hotel as we have many times thank you "

"The hosts were amazing. You can see they take great pride in what they do, it certainly shines through. Can not recommend Steps Farmhouse enough. "