"The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an...
"The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an...
"It's all self check in so you can arrive out of hours which was great for us. The room was clean and there are tea making facilities. Overall we had a good stay although the people upstairs were noisy from about 5am.."
"It's all self check in so you can arrive out of hours which was great for us. The room was clean and there are tea making facilities. Overall we had a good stay although the people upstairs were noisy from about 5am.."
"Second time staying here. Expensive, and both breakfast and parking cost extra. Breakfast was good, but not excellent like some other stays we had on this trip. Parking is tight but doable. The Plate restaurant next door is very good for dinner. "
"Second time staying here. Expensive, and both breakfast and parking cost extra. Breakfast was good, but not excellent like some other stays we had on this trip. Parking is tight but doable. The Plate restaurant next door is very good for dinner. "
"This place has been transformed from a house into a 10 room guest house but with virtually no health and safety measures in place or faulty/unusable ones.
The rooms, themselves, are ok but small but, again, no PAT Testing done, no fire exits highlighted etc.
The showers are filthy and poorly maintained (more water comes out of the hose than reaches the head).
All in all avoid at all costs.
Fire doors are wedged open and the only fire blanket is very high up."
"This place has been transformed from a house into a 10 room guest house but with virtually no health and safety measures in place or faulty/unusable ones.
The rooms, themselves, are ok but small but, again, no PAT Testing done, no fire exits highlighted etc.
The showers are filthy and poorly maintained (more water comes out of the hose than reaches the head).
All in all avoid at all costs.
Fire doors are wedged open and the only fire blanket is very high up."
"Stayed at the Fox and Goose for 5 days. Looked after by the staff at all times. Very comfortable room which was serviced daily. The food was excellent with good sized meals which were served by very pleasant staff. Will definitely stay there again."
"Stayed at the Fox and Goose for 5 days. Looked after by the staff at all times. Very comfortable room which was serviced daily. The food was excellent with good sized meals which were served by very pleasant staff. Will definitely stay there again."
"Wonderful B&B, can’t recommend highly enough. Spotlessly clean and comfortable, Breakfast was superb, and cooked to order. Toni was a fantastic host. We loved the home made cake left in our room, this is a real gem of a place with the added bonus of parking, and we would definitely like to return again. "
"Wonderful B&B, can’t recommend highly enough. Spotlessly clean and comfortable, Breakfast was superb, and cooked to order. Toni was a fantastic host. We loved the home made cake left in our room, this is a real gem of a place with the added bonus of parking, and we would definitely like to return again. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The staff were excellent unfortunately the facilities were not.
We had a bad nights sleep - the bed was uncomfortable and there didn’t appear to be any kind of sound proofing in the rooms as it felt like we could hear every coming and going in the hotel, including the guests talking in the next room.
The bathroom was also not very clean, there was black mould on the door runner in the shower and even the toilet roll holder was rusty.
The breakfast was disappointing and poor quality."
"The Gainsborough is a fantastic hotel and we thoroughly enjoyed our stay. It's location is perfect for the Roman Baths, Abbey and all the other sights.
Parking is in a small private car park next to the college so make sure you drop off your luggage at the hotel and speak to concierge who will help you with parking.
Check In was simple and we were greeted by friendly staff. Every member of staff we came across including the cleaners were super friendly.
Our room was spotless and a good size. I booked a deluxe twin and I will miss that bed. It was super comfy and we had a great nights sleep. Due to in room telephone being down, the minibar was complimentary which was great. Soft drinks and water which for us was perfect. The bathroom was clean and tidy.
There are plenty of facilities on site which unfortunately I didn't have time to make use of so that's my reason for planning another stay at this wonderful hotel in the not too distant future. I'd highly recommend anyone thinking of visiting bath to stay at this hotel, you won't be disappointed."
"Great location, however the idea of being awoken earlier than anticipated by faulty air conditioning. This triggered the in room gas leak detection alarm, which the on site staff responded to quickly by turning the air conditioning unit off. Silenced the alarm, but turned a/c off, and we were the up w hours earlier than anticipated for early departure, which was the reason for staying close by.
Appreciate these things happen and grateful for alarm, however presume ac had not been serviced."
"Check in was not very good. Hotel is not very visible and I could not find any big boards outside either.
After 30min of wandering around the hotel and asking quote a few people, I managed to find the hotel.
But after that, stay was perfect. Reception staff was helpful, it's a clean hotel with big size rooms and modern looking toilets "
"The room we booked was spot on until the water failed in the bathroom, there was no water at all after a hour going back and forth talking to reception and staff they said they had found another room two floors up and we could use it's bathroom and keep our room, after some more discussion we said we would move to that room as going back and forth for the bathroom was not practical. When we got to the room it was very poor dust everywhere TV remote taped together and a TV that kept freezing never did get it to work, just one chair to sit on and it looked like it had been thrown out by a charity shop, the bathroom was not suitable as we need a walk in shower, due to the delay in moving us and sorting out our problems it was now to late for us to go out and we still could not get washed, we cancelled our plans for the night. I went back to reception and asked if this was the best and only room available in the hotel and was told that's all we have got, I at this point lost the will to live, I just collected the key cards for the room and handed back the temporary one they had given me. In the morning the manger offered me a discount on another stay or a small refund, what a joke tha staff at night did not have a clue about what they should do or could do without a manager approval. I would never stay there again even if you paid me."