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"Excellent service"

"This hotel is disgusting. There were roaches coming out of the shower and sink drains. I had to move rooms at 11:30pm. There is no bathroom counter space and transits hangout in and around the parking lot. I immediately checked out the next morning, which was a day earlier than expected. I booked a hotel around the corner which was 1000% better and had parking lot security. I do not suggest staying at the SureStay by Best Western in Fresno and wish I could get my money back. "

"We picked this place for our kids (4 & 2) because the pool looked unique; the water was absolutely freezing. I understand most pools are not heated but this felt extreme compared to the last 4 we had stayed at this trip. It wasn’t just us, there were several adults and kids there complaining. And no one was staying in When we asked for towels the front desk said they could only bring down 4 due to “inventory” for everyone there. No one even brought those. Room was dirty, sheets were stained, coffee maker gross. Shower ran out of hot water after one 5 min shower. "

"Great location for anyone attending an event at Save Mart Center, all you need to do is cross the street. Fairly new hotel, very clean. Parking is easy. "

"Great staff. One suggestion: offer choice oc bac"

"Pool were dirty , furniture in the room old, tv in the room didn’t function, and everything was dirty . Needs a gardener to maintain the rose bushes look beautiful and property. "

"Staff was friendly good breakfast "

"Room was nice, clean and large with a king bed, L shaped couch, desk, fridge and microwave. Hallways were dirty in need of a good vacuum. Breakfast was ok, decent selection if you get there before 9am. We arrived at 9:02 and kitchen staff had taken most food items back to kitchen. We did get one to unlock the yogurt fridge, but no juice since machine was turned off. Not too much around it to eat at although there was an In-n-Out. "

"Breakfast is good. Dinner was great."