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"The staff is the best part about staying at the Townsend. This is old money. They have incredibly well trained staff and just plain knowledgeable, helpful, and kind people. If you're looking for a great experience in Birmingham, stay here!"

"Fantastic can’t complain bed had some hairs in the shower and on the bed but we just cleaned it and a stain on the sheet but besides that breakfast great gym even better and the area around wow just spectacular honestly I would definitely recommend this place"

"Everything was good. Breakfast can be bit better but other than that, very clean and great staff."

"Great"

"I had a very short stay in the area so the accommodations were sufficient. It was decent. Clean enough. The walls are thin; I could hear the person in the next room and people in the hall, and lots of noise above also. The breakfast was basic, typical. Overall I’d say that if you’re on a budget or staying for a very short time, this place is fine."

"Room was dirty there was dead bugs all over my bed in which I had to change my own sheets on my birthday was not happy about that ! The elevator was broken and hallways were extremely HOT ! Was a very unpleasant experience for my 1st time in Detroit for a downtown hotel"

"The hotel stay was great. The construction across the the street is an eye sore but other than that the property is great."

"The rooms were a great size and a great price. Lots to do in the area."

"Clean room, great location and friendly employees."

"Parking is only valet and they honk the entire time up the ramp. The pool is definitely small- smaller hot tub but both were nice! And the sauna was great too!"

"We had an early morning flight, so we opted to stay in Detroit and dine at the hotel. The hotel’s a cool remodeled fire house and bank , the location was conveniently situated just off the highway. The staff was exceptional, and the food was really good. What more could I possibly want?! Additionally, as a platinum member at Expedia , I was pleasantly surprised to receive a room upgrade, which was greatly appreciated."

"After we unpacked and settled into our room our air conditioner ceased working. We were moved to another room that was not even half as nice as the one we left. So we were inconvenience and had to repack for our room transfer because our air conditioner didn't work and we were given a much smaller room with a terrible view of rooftops filled with mechanical units on top of them. The staff was pleasant as they demoted us."

"There was bugs"

"Clean, convenient, and will be my go-to for visiting family in Shelby Twp."

"Everything was perfect and the employe in the breakfast restaurant she was so good."

"Beautiful hotel. Great location."

"I stayed during 4th of July weekend …I feel like the rooms were very small and outdated . I was displeased that the bathroom didn’t have a vanity …I pretty much had to live out of my bags and hygiene kit for the duration of my stay because It just wasn’t enough room for anything in bathroom ..also it was only enough room for one suitcase/luagge in the double room . I would not stay here again…"