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" The bed was comfortable so we had a good solid sleep. Our room was clean and tidy. We had a bath as well as a shower ensuite which was perfect for relaxing in after a busy day. Theres a steam and a sauna room which were good. The hot tub is large enough for about 8 people. The fitness suite has a good selection of gym equipment. The swimming pool is more of a leisure pool than for swimming. We didnt eat here for either breakfast or evening meal. There's plenty of parking available with disabled bays and ev charging bays alongside the usual parking bays. A code is given on check in to use if you need to exit or enter the parking site out of usual working hours. The staff were all friendly and helpful. Overall aa good stay."

"Shower was flooding. Also be aware parking is £25 per day. "

"Breakfast felt rushed (all items brought to the table at the same time). Staff were pleasant. Furniture and decor in the room looking a little tired. Beautiful surrounding area. Castle and grounds are lovely, quiet and relaxing."

"Yes"

"Staff were very helpful and quick to solve any problems"

"Top floor room (32) was lovely. Clean and comfortable. Excellent lift. The staff were absolutely A class. They couldn't do enough for us from the very moment we checked in. Breakfast was very tasty & cooked fresh to order. Highly recommend the full english & the eggs benedict. The hotel itself is well placed in town with an excellent view of the park & abbey. If we're back in Hexham, we would most definitely go back. Thank you to all the staff. "

"Enjoyed our one night stay a family room even though the upstairs guests were extremely noisy."

"Cold room heating not working properly, hotel knew about this yet sold us the room. Hotel very anti-family with regard to use of pool. Unless you wish to use the pool as a family very early in the morning or in the you have no chance of using pool. Hotel doesn’t tell you this until after check in not at booking. "

"The free breakfast was absolutely wonderful. Great menu and large portions."