Find all hotels by Best Western in Black Hawk, CO from AED 620

"Everything was too notch "

"Great location. Staff was great. Next to us it felt like one of the staff members had friends staying there. We saw the evening desk worker hanging out with them during the evening before his shift. They were loud but quieted down when we contacted the front desk. Other than that, great place, pool is heated and year round so our daughter loved it. Bar is awesome. The game room is also great. "

"First, there was no hot water the entire stay. I checked in around 6 PM and was told the boiler had been turned back on and I would get hot water soon. I waited until 2 AM—still no hot water. The next morning, there was still none. On top of that, the shower wouldn’t drain properly. I called to speak to a manager, but he was not helpful and never followed up. I was unable to take a proper shower the entire weekend. Housekeeping was also a major issue. I had my Do Not Disturb sign on, yet staff entered my room twice without knocking. I told them we were checking out the next day (we had to use Google Translate since they didn’t speak English), and they acknowledged it. Despite that, about an hour later, another housekeeping staff member tried to enter again while I was getting dressed. Thankfully, I had the safety chain on. To be honest, the situation felt very uncomfortable and unprofessional. The food at the restaurants was also underwhelming, and prices were extremely high (for example, $10 for a bottle of Fiji water). On the last night, a group of about 10 people were partying loudly in a nearby room for over 2 hours. There was no response from security or management, despite the disturbance. The rooms were somewhat clean, but overall, the experience was unacceptable for the price"

"The room was not as clean as it could have been and the cable wasn’t working. "

"Loved our stay there! The staff was great and the views are amazing!"

"Great location "

"Nice breakfast. Nice gym."

"Bath tub had rust stein. "

"Everything about our stay here was okay. I just wish they exempt the fees for esa dog."