Find all hotels by Horizon in Black River

"Front staff lacks training in handling fire hazard/emergency situations. AC took long to get fixed after which sparks caused a fire that I extinguished and informed the reception staff to get this looked at asap but there was no real sense of danger/urgency on their behalf, which indicates I was purposely put in a defective room and wasted 3-4 hrs of my stay. Check in took long to get done. Overall a poor experience. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"The room was well clean by Raginee every day very happy with that. Service at the restaurant was very poor the staff are very slow. "

"Very slow service. Poor management. "

"Everything was fine except the mold in our room which was noticed on the 3rd day and our room was changed (upgraded). Overall a very positive experience spend with our family."

"When I landed, the shuttle was relatively easy to find, and I didn’t have to wait very long for it to turn up. The ride to the property was super quick, as it’s very conveniently located to MRU - around 5 minutes drive. Checkin was fast, and efficient and the lady at the front desk was lovely and seemed genuinely happy to be there. In my post flight haze, I forgot to take a note of her name. That being said, all the staff I interacted with were really nice people. The rooms are a decent size, and there was decent water pressure and plenty of hot water. The buffet breakfast was plentiful and delicious. There’s always a temptation to gorge oneself on the wide array of food provided but I restrained myself. I’d definitely stay there again should the need arise. "

"Loved my stay here. It was only for 2 nights, but it was pleasant. The dinner and breakfast buffet were great, had everything I wanted. I loved spending time in the recreational space, playing table tennis and reading up on Sega culture in Mauritius. Room was great, a little on the small side, but the balcony made up for it. Staff were helpful in bringing bags up to the room and arranging transportation to a tour the day of our flight. Would gladly stay here again."

"La Pirogue is one of the loveliest hotels in the world! A well-balanced mix of laid-back island charm, with professionalism, friendliness, fun activities and the best hotel food you will find anywhere (mix of authentic local and themed international, always something for everyone and a classy pastry section straight out of Paris!). The grounds are picturesque and immaculate, whilst the staff are amazingly friendly and attentive. Cannot recommend La Pirogue highly enough! "

"Soso"