Find Hotel Wedding Venues in Bletsoe

"Convenient location, ample free parking, helpful staff, good sized and clean room, interesting bathroom layout, very hot water, good breakfast. Found the bed clean but very uncomfortable (too springy)."

"Lovely stay although we did not need the disabled room so would have been nice to be asked "

"AC noisy. Room noisy. Can't fault staff as service great. "

"The room was clean at arrival but not thoroughly cleaned. Nor was it cleaned every day. We had to ask for facecloths and refrigerators, which should be a common amenity. The refrigerator did nothing for the food stored in it. The frig maybe kept food a bit above room temperature. My stored strawberries began to mold within four days. Asked to reheat a food item because the rooms did not have microwave ovens, and the staff declined. There was a kitchen at this hotel yet refused to heat a dish bought elsewhere. Don't expect staff to go out of their way to provide the expected service common to US hotels---it's not happening. The purchased breakfast food was less than room temperature at 0630 when the eating area opened. I don't know how that is possible. With the heated lamps are surface, if you did not place the food on your plate immediately after the cook placed it on display for consumption, the food got cold. Pancakes cold, waffles cold, eggs, cold, etc. No cream (only milk) for coffee. The cream is in the packets they place in your room with the freeze-dried coffee packet. The cookies they place in the rooms daily was a nice touch. Fee for parking is required adding to the cost of the stay. No street parking nearby. Lastly, my associate purchase dinner (a steak). It was laughable. The steak was thin, larger than the size of a credit card, yet shorter than the length of a standard cell phone. A nearby Wendy's would have done the instead. Enjoy!"

"Staff were okay. No enthusiasm or whatsoever and just literally gave us the welcome paper and that's it. Restaurant staff were slightly better as they were a bit more welcoming and helpful. Breakfast was basic and dry. We wanted to swim and use the pool with our baby but weren't allowed as they told us that there's only a time allowed for babies, however this wasn't explained to us upon checking in and a bit of consideration and 'hospitality' could go a long way as we requested that even a quick lounge would really be appreciated but nothing. Again, dry communication. "

"The rooms are very nice; the staff are very friendly and a lovely surrounding"

"This hotel turned out to be quite deceiving. From the outside it looked grand when you walk up to it, but in reality it was tired with a 70s/80s building on the side which is where we stayed. Branded as a spa hotel, the spa side was tiny, old and very dated. The pool was very small, the jacuzzi wasnt working and empty. The sauna was tiny, with a door that was hanging off the hinges and had scraped the floor. In the changing room, very few of the lockers worked. The room we had was very small but clean. Unfortunately there was a wedding the night we stayed, so there were lot of people about. What I can say about this hotel, the staff were lovely. They were all very friendly and polite, considering how busy they were with the wedding that was going on. The food was also excellent. It was just a shame about the spa."

"Positives: Lovely staff at reception, clean room, comfortable beds. Fairly quiet but we were at the end of the hall. Negatives: Our room was too hot, even though it was quite cool outside. There was an A/C unit, but it was quite loud so we eventually turned it off. The lock on the bathroom door was presumably faulty and had been removed. Cheap toilet paper you would not expect at a 4* hotel. We paid half board but the restaurant staff had not been made aware of this and it was very unclear what was included. We booked as an adult and child and Hotels.com did not make clear on booking that the half board price was for one adult and 0 children. This should be made clear when presenting the available options as it seemed value for money but was not. We ended up sharing a two-course evening meal (which was very nice) and in the morning had a quick breakfast of awful coffee (this really needs to be improved) and a lovely croissant, as most of the other buffet food looked past its best."

"safe oparking good breakfast"