NH Collection Bogotá Hacienda Royal

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Bogotá

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Photo gallery for NH Collection Bogotá Hacienda Royal

1 bedroom, premium bedding, minibar, in-room safe
Exterior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Reception
NH Collection Bogotá Hacienda Royal, near 93 Park, offers a sauna and 24-hour health club for relaxation or exercise. Enjoy spa treatments, international cuisine at Dominiques restaurant, and free bicycle rentals. Close to shopping, with consistently positive staff reviews.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
The current price is AED 246
AED 246 total
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

7.6 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Terrace

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Superior Room (Extra Bed 3 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

Junior Suite, Kitchen (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite (Extra Bed 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk - 0.0 km
  • Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.4 km
  • Unicentro Bogotá - 16 min walk - 1.4 km
  • 93 Park - 4 min drive - 3.2 km
  • Andino Shopping Center - 6 min drive - 4.3 km

Getting around

  • Estación Usaquén Station - 11 min walk
  • San Antonio Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 42 min drive

Restaurants

  • ‪La Plaza De Andrés - ‬3 min walk
  • ‪Juan Valdéz Café - ‬1 min walk
  • ‪Jeno's Pizza - ‬3 min walk
  • ‪Hacienda Café - ‬3 min walk
  • ‪Pandebono's Valluno - ‬2 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel near Unicentro Bogotá
You can look forward to laundry facilities, a bar, and a 24-hour health club at NH Collection Bogotá Hacienda Royal. Treat yourself to aromatherapy, a body scrub, or a massage at the onsite spa. The on-site international cuisine restaurant, Dominiques, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a sauna.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • 4 meeting rooms, a front-desk safe, and a water dispenser
  • Luggage storage, tour/ticket assistance, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 82 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, refrigerators, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 8:00 PM (USD 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Nearby parking fee: USD 30 per day (328 ft away; open 8:00 AM to 8:00 PM)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

Is NH Collection Bogotá Hacienda Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

What time is check-in at NH Collection Bogotá Hacienda Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Bogotá Hacienda Royal?

Check-out is at noon.

Does NH Collection Bogotá Hacienda Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 45.000 per vehicle applies.

Where is NH Collection Bogotá Hacienda Royal located?

Located in Usaquén, this luxury hotel is within 1 mi (2 km) of Hacienda Santa Barbara Mall and Unicentro Bogotá. 93 Park is 2 mi (3.1 km) away. Estación Usaquén Station is 11 minutes by foot.

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NH Collection Bogotá Hacienda Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 657 reviews
Rating 8 - Good. 129 out of 657 reviews
Rating 6 - Okay. 37 out of 657 reviews
Rating 4 - Poor. 13 out of 657 reviews
Rating 2 - Terrible. 15 out of 657 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Enrique

Liked: Staff & service, property conditions & facilities
Great hotel in key location of Bogotá.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local options- good
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities
Great
Stayed 15 nights in Aug 2025

10/10 Excellent

Ana

Liked: Staff & service, property conditions & facilities
Great hotel to stay
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities in a very safe, walkable and enjoyable area, super nice and caring staff, breakfast is awesome and menu for dining in the hotel, shopping mall and around the hotel are excellent.
Stayed 2 nights in Mar 2025

6/10 Okay

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great location. Close to many shops and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, from the front desk, to the bartender, to breakfast, everything and everyone was great!!! I strongly recommend your hotel, and definitely want to come back!! Thank you!
Stayed 4 nights in May 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay very much. The staff was very pleasant and accommodating. We stayed for 3 nights for our first round Then went on another trip and came back for 2 more nights. They were able to keep part of our luggage safely and reassign us the same room. The only thing that could have been better was that the hot water took a long time to reach the higher floors when showering early in the morning. Not at all a big deal though.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and beautiful rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, quiet, very nice staff, convenience location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel, friendly and helpful staff, good location
Stayed 3 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the convenience to the mall.
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Dec 2024

6/10 Okay

PATT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Neighborhood was nice
Stayed 2 nights in Aug 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff is friendly and rooms are clean

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, connected to the mall and near many restaurants. There is also a huge artisian fair every weekend
Stayed 9 nights in Jan 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient and quiet
Stayed 2 nights in Nov 2022

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for every Bogota visit over the last 6 years! Best place to stay in Bogota!
Stayed 8 nights in Nov 2023

10/10 Excellent

DONG HYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely. Definitely, I will come back with my family :)
Stayed 1 night in Aug 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience, great service
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Usaquen

This is our second time staying at NH Hacienda Royal. The staff is very courteous and the service is excellent.
Stayed 6 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable. Shopping mall next door has all that is required for travellers and local’s alike.