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"My experience at the Riu Palace was exceptional. The staff were consistently warm and welcoming, and the bartenders in particular went out of their way to remember guests’ preferred drinks, which added a personal touch to the service. The food was enjoyable, and I appreciated the flexibility of being able to explore both sides of the resort. I occasionally visited the buffet on the all-ages side before returning to the adults-only area for another meal. It’s worth noting that the main restaurants operate on a first-come, first-served basis, so guests should plan accordingly. Overall, I had a phenomenal stay. However, I did encounter one unfortunate incident. On the day of a late excursion, housekeeping attempted to clean my room in the morning, but I had chosen to sleep in and asked them to return later. I left the room around 5:30 p.m., and upon returning at 7:30 p.m., I found the room had not been serviced. I contacted the front desk, and although I felt uncomfortable requesting cleaning around 8 p.m., I had already placed the used linens on the floor and hoped to have fresh ones upon my return. Regrettably, I made the mistake of leaving a bag with cash on the dresser rather than securing it in the safe. The next morning, I noticed approximately 6,000 rupees (about $132 USD) were missing. I did not report the incident to the front desk, as I acknowledged it was my responsibility to use the safe. For future travellers , I strongly recommend securing all valuables. "

"Very nice hotel, lots of options for activities and food. Hotel staff are extremely helpful and always polite. A few minor issues were dealt with promptly. "

"Great location, easy walk to the Waterfront. Good buffet breakfast."

"Beautiful Hotel, no regrets!"

"The staff were really friendly and helpful. Gardens were beautiful. The Santosha sauna and area were great. Studio 17 was appreciated. "

"Memorable stay. Thank you! "

"The hotel was very quaint and unique. The staff was very accommodating and helpful."

"Spectacular beach paradise run with the precision of a Swiss watch by Giorgio, Johan, Daniel and Melonie. Property is brand new, every kind of food you can imagine, truly all inclusive including alcohol and service always with a smile. "

"Our stay at the hotel was nothing short of exceptional. From the moment we arrived, we were met with warm hospitality and impeccable service that made us feel truly valued. Every detail, from the beautifully appointed rooms to the outstanding amenities, exceeded our expectations. The staff went above and beyond to ensure our comfort, demonstrating professionalism and kindness at every turn. The atmosphere was welcoming, the cleanliness impeccable, and the attention to detail remarkable. Whether it was the delicious dining options or the thoughtfully curated experiences, every aspect of our stay was perfect. We couldn’t have asked for a more enjoyable and satisfying experience."