"Most of the staff were wonderful and attentive. The amenities were great, and especially the heated pool for my little one. The rooms are upgraded but a little small for the price. The food was amazing and I LOVED how easy room service was. My only complaint is that housekeepers were not good. My linen was smelly and I found questionable stuff on a pillow. Front office and management corrected it immediately. Housekeepers seem annoyed they had to redo the beds."